Kendall Toyota

Excellent customer service and clean facilities! Going there for years there for years More

Buyer beware! We purchased a vehicle from Kendall Toyota and flew in from out of town to pick it up. We notified them of our plan the week before, and again the day before to ensure a smooth transac Toyota and flew in from out of town to pick it up. We notified them of our plan the week before, and again the day before to ensure a smooth transaction. We were in for a surprise… Not only was the vehicle not ready, we were denied a shuttle ride from the airport. After paying for our taxi ride, we arrived at the dealership, and were surprised that were not even offered a cup of coffee or bottle or water upon arriving. We were ignored by the sales staff (as soon as they learned we were just picking up and they weren’t going to make a new sale, we were old news). Not expecting to be treated like royalty, but at least as a guest/customer. After buying our own coffee and water at their cafe, we waited and waited at a sterile, lonely table for help. After asking repeatedly for help, they finally confessed that they could not find the car. Two hours later, when they finally did find the vehicle, it was not cleaned/detailed, and not as described at all. It had been hurried through the car wash, and had not even been vacuumed or had the windows cleaned. We are still trying to get our documentation from them over a month later, and now I cannot drive the vehicle because my temp tag is expired (we were promised that this would not be a problem and we would have our plates in a couple of weeks). Follow up emails, messages and calls are ignored and not returned. They were kind enough to send a follow up email asking about my experience, signed by the GM no less, but this too was a busy, as no one answers the phone when you call either of the signees, and they will only ignore your emails. Calling does no good either, as you will be transferred to their extension (or a general extension, who knows?) that no one answers. I have had several car buying experiences throughout my life, but this has by far been the most disappointing. Avoid this place at all costs, your money and time is better spent elsewhere. More

Extremely expensive: I was charged $97 for just changing oil. In the last few months, changing oil to my Toyota Corolla has gone from $56 to $61 to $71 to $97. I understand prices will increase eventually, oil. In the last few months, changing oil to my Toyota Corolla has gone from $56 to $61 to $71 to $97. I understand prices will increase eventually, but not at this rate. $97 for an oil change to a Toyota Corolla is insane. Also, every time they return my car back to me, some settings inside the car are changed: AC is almost at maximum, driver seat is not the way I use it... More

The service was excellent , Yelly was so nice and professional. The waiting salon , very nice and comfortable. The waiting time was exactly that they said. So happy with your service . Thanks professional. The waiting salon , very nice and comfortable. The waiting time was exactly that they said. So happy with your service . Thanks More

Kendall Toyota were very courteous and professional! The maintenance to my car was pretty was within an hour. Great dealership! I recommend it tremendously to all ! The maintenance to my car was pretty was within an hour. Great dealership! I recommend it tremendously to all ! More

Nelson Veledo was great. It was my first purchase, his professionalism and experience made the process easy. I am very glad and happy with my decision. professionalism and experience made the process easy. I am very glad and happy with my decision. More

Excellent ServiceSuper FastLázaro was great, kind, Excellent Service Super Fast Lázaro was great, kind, profesional, helpful The mechanic, don’t remember his name, excellent too Very happy with the Excellent Service Super Fast Lázaro was great, kind, profesional, helpful The mechanic, don’t remember his name, excellent too Very happy with the fast service! More

The service was Very Good fast, and everything was done precisely everything was explained. The waiting area was good and it is good there is a place that you could buy food precisely everything was explained. The waiting area was good and it is good there is a place that you could buy food More

Very profesional ..took less than expected for being a Saturday afternoon. Friendly staff and got my car washed. That is my dealer for service. Thank you❤️ Saturday afternoon. Friendly staff and got my car washed. That is my dealer for service. Thank you❤️ More

thanks for helping me and being so kind to your service...and take the correct precautions in these times....thanks you have a great week 👍 service...and take the correct precautions in these times....thanks you have a great week 👍 More