Kendall Toyota

Kendall Toyota responded

We're so glad to know that Ronnie was able to assist you with your car service needs at Kendall Toyota. It's great hearing about our team providing professional and helpful service! Thanks for the recommendation. We appreciate it!

Kendall Toyota responded

It's great to hear that Kalani was helpful with your new tires! Thank you for stopping in at Kendall Toyota and we look forward to assisting you in the future. Until then!

Kendall Toyota responded

We're delighted to know you had a professional and efficient experience at Kendall Toyota! Thank you for recommending us to your family and friends. We look forward to serving all of your future tune-up needs!

Martellada responded

You’re the best

delosangelescaro333 responded

The truth is, my experience with this Kendall Toyota dealership in Kendall is a disaster, because at first they gave me a dirty car, full of blood with a bad smell, then they gave me the car without checking the mechanical part and I almost had a horrible accident. there. I was walking with my daughters, so I decided to go to the dealer to repair it because it had only been a month and it still had a warranty "that's what they told me when they sold it to me" Mr. Carlos, I arrive and Mr. Raúl tells me that I will take it to be repaired, I have to pay the better repair I buy another car and they offer me another car I had to pay more down payment and lose the 3 thousand of the other down payment and they give me another super more expensive car and a few days later they call me that I have to return the car for They gave me the wrong car The one I had did not have the same serial numbers, it did not have insurance or anything, I arrived there to deliver it and the manager Norman helped me, he told me that I should deliver the car and take the one that was damaged because that was mine, I told him no because He almost killed me on the road with my daughters and he tells me that if I don't take it he will throw it in front of my house, he yells at me, he treats me very badly in front of all the workers. and employees and I was with my one year old daughter and I started crying and no one wanted to help me, in the end a manager Cristino arrived and helped me with a car but it was still more expensive and it was not the car I wanted if I wanted it I had to receive to not take the one that was damaged, they created a trauma for me and they stole my money and finally I have to pay for a car that I don't like and it is super expensive, I am a HHA and I do one of the most difficult jobs in life, since I care for people with disabilities from Alzheimer's, dementia and other diseases and I love my job. I help people do their daily tasks and I have a hard time earning money to support my two daughters and this shopkeeper doesn't care, they just want to take his money no matter what. how difficult it was to win it.

Kendall Toyota responded

We are sincerely sorry to hear about your upsetting experience. We take matters like this seriously and it's concerning to see this kind of feedback, as this is not a reflection of the way we strive to do business. We think it would be best to connect with you directly at your earliest convenience to discuss these issues further and resolve them. Please reach out to us at +1 (305) 665-6581. Thank you.

Kendall Toyota responded

We appreciate your positive feedback! Thank you for trusting Kendall Toyota with your automotive needs.

Kendall Toyota responded

Ray, we're sorry to hear about the oversight with your coupon. We always aim for a seamless service experience and it seems we fell short this time. However, we're glad that Onilem was able to assist you further. If there's anything else you need or any other concerns you'd like addressed, please don't hesitate to call (305) 665-6581. Thank you.

Kendall Toyota responded

We're so glad to know that you've had consistently great experiences with us at Kendall Toyota. It's wonderful to see your shout-out for Joseph and our service team - they'll be delighted by your kind words!

Kendall Toyota responded

I'm sorry to hear about your experience, Juan. We strive for excellent customer service and it seems we fell short during your visit, especially with the delay in servicing your vehicle. I'd like to personally look into this matter further and see how we can make things right for you. Please feel free to call (305) 665-6581 at any time that's convenient for you. Thank you.

Average Juan responded

I went to Tires Plus. They got me in and out. I would suggest you do look into improving not just responding for looks Kendall Toyota. Keep us updated on what you’ve done to improve.

Kendall Toyota responded

It's great to know that Cole was able to assist you promptly and efficiently at Kendall Toyota. We appreciate your kind words about our customer service!

Yamlop1 responded

Excellent excellent service always here!! Thank you for the free car wash!

Kendall Toyota responded

We're glad to know that your service visits at Kendall Toyota have been prompt and efficient! We appreciate the positive feedback. Thank you for choosing us!