Kendall Toyota

Andres Rondon was great! Came from South Tampa 3hrs away and held the truck for us. No last second scams from him or finance manager. They were able to give me a good price over the phone that I didn’t even and held the truck for us. No last second scams from him or finance manager. They were able to give me a good price over the phone that I didn’t even bother haggling. Got there and told them we were already financing through our own bank and said okay and still kept the same price as they mentioned previously. I had done the same at North Miami Toyota and they charged us another 999.99 for Nitrogen tires and pin stripes for not financing through them, no joke. Stay away. Come to Kendall to avoid the bs.. More

As usual the service provided by this dealership is outstanding. I just had my car in for a recall and they were perfect! Service advisor Giovanna Londono had ordered the parts in anticipation of my se outstanding. I just had my car in for a recall and they were perfect! Service advisor Giovanna Londono had ordered the parts in anticipation of my service visit and my car was returned to me promptly. Thanks! More

I was very happy with all the employees who attended me very professional and friendly and gave me an extra service to wash the car.I want to congratulate all of them for the quality of their work. very professional and friendly and gave me an extra service to wash the car.I want to congratulate all of them for the quality of their work. More

I went to the car dealer and I was there about eight hours The purchase price was $15,998 I asked them if they can lower to 15,000 they wouldn’t budge after a few hours they finally lowered it to 15,700 hours The purchase price was $15,998 I asked them if they can lower to 15,000 they wouldn’t budge after a few hours they finally lowered it to 15,700 when it was time to go to the finance department I sat with the financial person and he advised me that in order for the bank to approve finance I would need to obtain a seven-year Extended warranty so I trusted what he was saying which was not true and I obtained the warranty. The next day I had to go back to the dealer and have them remove the extended warranty. Beware read the contract It has hidden fees More

We have a very mixed review about this dealership. Our initial car buying experience was great and we had a great sales person. Three weeks later, we were called in by their financial department to have u initial car buying experience was great and we had a great sales person. Three weeks later, we were called in by their financial department to have us come in to sign a new contract. The financial advisor did not tell me why initially until I called back and asked. They were raising the interest rate and needed to sign a new contract. I have bought cars for many years and never did I ever have to come back for anything. We went in the next day and discussed with the financial manager and explained we wanted our initial contract to be honored. We were told it was invalid and not possible. Our options were to sign the new contract or turn in the car. The financial manager was very rude and mentioned how he had been fixing mistakes all day with clients. We came back two days later and decided to turn in the car. Our sales person came to talk to us because he had no idea of what was going on. 30 minutes later, our initial contract was being honored. Two weeks later, we get our statement, which we are supposed to have 90 day deferred pay. I called Toyota’s bank and they told us to contact the dealership because it was on their end. They are now choosing not to honor it at all. If you are buying from this dealership, please beware of what you are signing and ask many questions. Make sure that you are actually getting what you deserve. I have never had such a bad car buying experience. After this car, I will probably never go back to a Toyota and I will be contacting their corporate office. More

The service department is pathetic. Despite specific instructions to the service advisor, the service technician(s) who worked on my Tacoma truck did not do what I asked and, moreover, performed sloppy, instructions to the service advisor, the service technician(s) who worked on my Tacoma truck did not do what I asked and, moreover, performed sloppy, careless work, damaging some wiring connected to my battery. When I tried to point out the deficiencies upon seeing the problems (while still at the dealership), the service advisor was nowhere to be found. I went home and made the repairs myself. I will not take my vehicle here again. More

Yeily Diaz greeted me this morning as I brought my Toyota sienna in for a steering wheel noise and I was very happy with everything from the moment I brought it into the moment I pick it up. sienna in for a steering wheel noise and I was very happy with everything from the moment I brought it into the moment I pick it up. More

Harold was courteous and informative. My car was serviced quickly and efficiently. I will call on Harold again whenever my car needs servicing because I had such a good experience quickly and efficiently. I will call on Harold again whenever my car needs servicing because I had such a good experience More

Hoy 22 junio 2020, visité el taller y me atendió JESSI RIOS (service advisor), excelente customer service. JESSI contestó todas mis dudas y es evidente que sabe lo que hace. Si van al taller, pregunten po RIOS (service advisor), excelente customer service. JESSI contestó todas mis dudas y es evidente que sabe lo que hace. Si van al taller, pregunten por el. Thanks JESSI. More

I’ve been taking my Toyota’s to Kendall Toyota for the past 20 yrs and the service has always been excellent. Today’s Service rep was Yellie Diaz....she was awesome in every way!!! past 20 yrs and the service has always been excellent. Today’s Service rep was Yellie Diaz....she was awesome in every way!!! More