Kendall Toyota of Anchorage
Anchorage, AK
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Went to check out a Tundra that was on dealer special (nearly 6k under invoice) and was immediately impressed by management when they promplty had a lexus employee help us due to their overwhelmed staff (nearly 6k under invoice) and was immediately impressed by management when they promplty had a lexus employee help us due to their overwhelmed staff at the toyota side. Couldn't have been more impressed with Graham's knowledge of the Tundra, his friendliness, and his "Im not going to sell you a car" attitude. I can't explain enough how much I hate being sold something! Wonderful experience and we will most definitely be buying another vechicle from them in a few years. A+++ rating from myself and my wife... Very military friendly... Extremely knowledgable staff and very curtious at all points of the process. More
The experiance I have at Kendell toyota went wonderful and great. The people there was easy to work with and have all of my questions answer. I would recommand this to my friends. Thanks, Pakou and great. The people there was easy to work with and have all of my questions answer. I would recommand this to my friends. Thanks, Pakou More
if you like dealership employess who lie and cheat then you will like kendall toyota. they will change your personal information as to not receive a fair and accurate rating of the dealership. customer ser you will like kendall toyota. they will change your personal information as to not receive a fair and accurate rating of the dealership. customer service doesnt pay. LITERALLY!! More
We bought our second vehicle from Toyota in less than a month. We were so happy with Kendall that we decided to sell our Honda. Now we are a Toyota family and truly happy!!!!! Jason, Jeri, Julie and Mik month. We were so happy with Kendall that we decided to sell our Honda. Now we are a Toyota family and truly happy!!!!! Jason, Jeri, Julie and Mike are awesome. Thank you guys. More
Bought a new car a few days ago and am very happy with how the whole process went. Customer service was great, Alex Mora helped make the experience very pleasant. Not too pushy, answered the questions I h how the whole process went. Customer service was great, Alex Mora helped make the experience very pleasant. Not too pushy, answered the questions I had very well. More
We decided to try the new on line negotiating tool - great idea. Everything went off without a hitch with the process. When we arrived at the dealership the car was waiting for us to test drive and a great idea. Everything went off without a hitch with the process. When we arrived at the dealership the car was waiting for us to test drive and although our initial sales rep, Lewis, was busy he sent over Russell, he was great. We waited about 10 minutes for James to do the closing paperwork, that also was streamlined and the process went very well. Out in just about an hour - great process, will recommend. More
The staff, especially Lewis, were not only friendly and helpful, but also very fast and efficient. This is important to someone like myself who is very busy and who is just looking for service delivery th helpful, but also very fast and efficient. This is important to someone like myself who is very busy and who is just looking for service delivery that is honest and easy. Within about an hour of sending an inquiry to Kendall's email I received a response. And the same occurred after submitting my application. Lewis was on it. He was professional, thorough, and just made the process seamless. I would have to say that this was the BEST car buying experience I ever had. Not once did I feel like someone was just out to make money off of me nor did I feel pressured. Those are the kinds of things that keep me away from a dealership and not once did I feel that way with Lewis or Kendall Toyota. I have recommended Kendall Toyota and specifically Lewis to several people already and I truly wish he could be the only car salesman I ever work with. He is the best in the league and I hope his employer and supervisors realize this. Thank you Kendall Toyota and Thank you Lewis! More
our visit to kendall toyota of anchorage, and interaction with all staff by far was the best car buying experience we have ever had. we have nothing but good things to say about the staff at this dealership. with all staff by far was the best car buying experience we have ever had. we have nothing but good things to say about the staff at this dealership. the only suggestion we do have is that the parts department stock more of the accessories for the new vehicles. We purchased a 2013 highlander limited. We wanted a trailer hitch, remote start added. The trailer hitch not in stock, a week wait time. We purchased on a saturday, the following monday i went in to purchase a hood protector and tote bag. Neither of these were in stock either. A week wait time as well. Not a real issue - would just think stock levels for items for these would be higher. Note - below i clicked we am not associated with any dealership. We purchased our vehicle at Kendall Toyota of Anchorage, Alaska. My brother does work for Toyota of Anniston Alabama in the parts department. More
I had the opportunity to take advantage of the current sales promotion when seeking a new Tundra and both Mike and Jason were very customer resoponsive, informative, and knowledgeable. The entire process sales promotion when seeking a new Tundra and both Mike and Jason were very customer resoponsive, informative, and knowledgeable. The entire process was pressure free and all personnel were very friendly and truely understood who the customer is, by far the best buying experience encountered in my 50+ years. More
Kevin was very knowledgeable, friendly and helpful. He was not overbearing and we felt he was very honest with us. The experience was very good and we felt we got a good deal on our vehicle. Thank you. was not overbearing and we felt he was very honest with us. The experience was very good and we felt we got a good deal on our vehicle. Thank you. More