Kendall Toyota of Anchorage

Dealership/sales associates have a tendency to remove the fun out of buying a new car. Having to spend countless hours in a dealership, when you already have financing lined up with your bank, is absolutely fun out of buying a new car. Having to spend countless hours in a dealership, when you already have financing lined up with your bank, is absolutely ridiculous and not how anyone wants to spend their time off work. Unfortunately, the experience was no different with Kendall Toyota. That being said, we worked with Tamara Milicev and she was an absolute delight to work with. If you do have to be in a dealership for several hours on your day off, Tamara is as pleasant as can be and will not talk to you like you're an idiot, which I cannot say for her counterpart, Rita. Rita has been in the business for many years and uses all the uncomfortable stereotypical sales language and tactics. If you are visiting this Toyota dealership... Tamara is your lady. She made the experience tolerable and was fun to work with. Rita handled the final sale, so the ratings are in part based on the experience with her, not Tamara. Tamara gets 5 stars for her part in our sale. ⭐⭐⭐⭐⭐ More

Worst auto buying experience I have ever experienced in over 30 years of buying new vehicles. People are friendly but shady, they will try and railroad you into what’s benefits them the most. I had my own over 30 years of buying new vehicles. People are friendly but shady, they will try and railroad you into what’s benefits them the most. I had my own financing and they tried to make me believe that I would get some special deal by taking Toyota credit. This couldn’t have been further than the truth, I will be refinancing ASAP. They also tried lowballing me by $8k on my trade in, KBB had trade in value in current condition at $8500 and they offered me 500. I still took the Toyota home and my trade in vehicle as well. It sucks to go through such a miserable experience for one of the most dependable vehicles on the road today. More

Greg Shack was wonderful to work with. He was responsive without being pushy in any way. He worked with us, management and finance team to get exactly the numbers we needed. He made my son He was responsive without being pushy in any way. He worked with us, management and finance team to get exactly the numbers we needed. He made my son’s first new car purchase a very smooth one. Thank you, Greg! More

My service advisor Andre was awesome and super helpful! ! He had me in and out in a short time period and also answered all of my questions about my warranty. 10/10. He even called my baby cute which made m ! He had me in and out in a short time period and also answered all of my questions about my warranty. 10/10. He even called my baby cute which made me happy because I think she has a big head More

I was impressed with a young salesman named Victor. He was very knowledgeable on the model I was interested in. He answered all my questions and even gave my family a courtesy ride from my house to dea He was very knowledgeable on the model I was interested in. He answered all my questions and even gave my family a courtesy ride from my house to dealership. Would go back to buy another car if the situation arise. More

We happened in at the right time, and found the vehicle we had been looking for. Victor Gomez Cargua was outstanding to work with, he was knowledgeable about the vehicle yet if he didn't know the answer h we had been looking for. Victor Gomez Cargua was outstanding to work with, he was knowledgeable about the vehicle yet if he didn't know the answer he found the information for us. The entire process was handled professionally. More

The sales person lied about not being able to work with my bank. I ended up refinancing with my bank. Then the service dept completely ignored my existence. Even though I had an appt. The worst experience my bank. I ended up refinancing with my bank. Then the service dept completely ignored my existence. Even though I had an appt. The worst experience with a dealer EVER. More