Kendall Toyota of Anchorage

Just needed a battery replacement when cold weather ruined the one in the Tacoma; Megan set me up quickly with an appointment a few hours later, had the service set to be completed even before I finish ruined the one in the Tacoma; Megan set me up quickly with an appointment a few hours later, had the service set to be completed even before I finished my cup of coffee! Super service, as always with kendall. More

I have visited a lot of different dealerships over the last few weeks, but I think this one sets itself apart from the rest. It is a little jumbled with the lay out, but I was told by Sean that there will last few weeks, but I think this one sets itself apart from the rest. It is a little jumbled with the lay out, but I was told by Sean that there will be a new store opening soon. Sean was a great person to talk to. I wasn't sure if I was gonna be happy buying a foreign rig, all my freinds and family drive Chevy or Ford. I have always driven a Chevy, but I think its time to change. Sean is very knowledgeable, very polite, and not pushy in a noticeable way. I have been in sales (furniture) for a long time and can appreciate the feeling of being lead in the right direction without being pushed. He seemed to know what I was thinking and what my concerns were without having to outright ask. I haven't made my final desicion, my dad will shoot me when I do get a Toyota, but I think that the crew at Kendall and mostly Sean, will make that desicion the right one when the time comes. I have heard great things about the service as well. Anyone thinking about a new rig but worried about getting work done on it should really look at how welll Kendall Toyota takes care of there customers, I have asked many people and have never heard anything bad. Thank You for a great experience and I think you have earned yourself a new customer.:) More

My over all experience with Kendall Toyota was great. They were able to give me the price I wanted and deliver the truck in a timely manner. I was half way home in my wonderful new Tundra when I noticed They were able to give me the price I wanted and deliver the truck in a timely manner. I was half way home in my wonderful new Tundra when I noticed the floor mats were missing. I called Sean Fouts whom took it up himself to drive over to my house in a terrible snow storm to deliver them. You don't get that type of service every day. Thank you Sean Fouts Charlie Camp Anchorage AK More

Good customer service. Terri and pocholo are very proffesional with customer service i brought my car there for service and terry told me it will take atlist a day to get it fix so she introduce me proffesional with customer service i brought my car there for service and terry told me it will take atlist a day to get it fix so she introduce me to pocholo who is the rental agent. Good rate on rentals. I'd rather pay extra for a very very good customer service.... KEEP IT UP KENDALL WOOWOOT... More

Best experience ever. Came in looking to buy my first new car and ended up with my dream truck! Easy people to work with from the sales person to the final paper work the finance was very easy and explained car and ended up with my dream truck! Easy people to work with from the sales person to the final paper work the finance was very easy and explained everything well. I did not feel ripped off. I felt like I was treated like a high end customer instead of a first time buyer. More

I WOULD LIKE TO CONSIDER THE BEST CUSTOMER SERVICE I HAVE EVER EXPERIENCED WITH MY SALES PERSON RYAN. HIS CUSTOMER SERVICE SKILLS WAS FAR BEYOND WHAT I EXPECTED FROM A CAR SALES PERSON, HE WAS POLITE, PATIEN EVER EXPERIENCED WITH MY SALES PERSON RYAN. HIS CUSTOMER SERVICE SKILLS WAS FAR BEYOND WHAT I EXPECTED FROM A CAR SALES PERSON, HE WAS POLITE, PATIENT AND VERY HELPFUL WITH ME AND WITH ALL THE QUESTIONS I'VE HAD WITH MY TRADE IN. KENDALL IS ONE OF THE BEST DEALERSHIP I HAVE EVER DEALT WITH IN THE LAST FEW YEARS, FROM THE SALES PERSON TO FINANCING!!! I WOULD DEFINITELY RECOMMEND TO FAMILY & FRIENDS.. More

Darlene was friendly and helpful. She took care of my payment and paperwork efficiently. Best of all... She acted like she actually cared that Id has a great service experience. Kendall is the best! payment and paperwork efficiently. Best of all... She acted like she actually cared that Id has a great service experience. Kendall is the best! More

VERY PROFESSIONAL GUY MY CAR BROKE DOWN AND I NEEDED VERY PROFESSIONAL GUY MY CAR BROKE DOWN AND I NEEDED CAR FOR A DAY OR TWO I CALLED TOYOTA AND POCHOLO GOT ME IN A RENTAL RIGHT AWAY. RENTAL PRICE VERY PROFESSIONAL GUY MY CAR BROKE DOWN AND I NEEDED CAR FOR A DAY OR TWO I CALLED TOYOTA AND POCHOLO GOT ME IN A RENTAL RIGHT AWAY. RENTAL PRICE IS AWESOME. Very good sense of humor, i woould definetly go back and recommend people to come to you guys. More

Returned to Kendall Anchorage for 10,000mi service (included free with Toyota Care). Service was quick (~1 hr), professional, price was right ;) and included all that I expected (checking fluids & fil (included free with Toyota Care). Service was quick (~1 hr), professional, price was right ;) and included all that I expected (checking fluids & filters, rotating tires, visually inspect brake lining/drum/pads/discs) and something I didn't expect (checking installation of driver-side floor mats to make sure they didn't block accelerator pedal). Those were installed at another place after I bought my new Sienna, but it's nice to see Toyota cares about safety enough to include it in their regular maintenance checks. More

I am not an easy person to deal with - and less than 4 months ago I was buying a Toyota for my son's college graduation. At that point, I dealt with Kendall Toyota, Oregon. It was terrible and I bought th months ago I was buying a Toyota for my son's college graduation. At that point, I dealt with Kendall Toyota, Oregon. It was terrible and I bought the car from Doxon Toyota in WA instead. However - the Alaska people were shocked by my experience - and there has never been a nicer or a more helpful service dept. than the Kendall people in Alaska. Across the board - truly nice, caring and devoted to making the customer happy. I will be buying my new car (a Toyota Camry) within the next two months from them. So - not a statement about Kendall - just about Kendall Alaska - and they are the best. Added comment - Just found out Kendall Toyota has pulled my credit rating twice, without my approval and after I was approved by Toyota Financial. Due to excessive pulls by Kendall -my credit rating has now dropped by 40 points. REALLY not impressed. Toyota Financial says "something must be signed first" - I guess Kendall does not follow that rule. More