Kendall Toyota of Anchorage
Anchorage, AK
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Shady. Purchased a vehicle overMSRP(5000) then vacant service department and they hustle like a used dealership on trade. GM fakes like making things right. Purchased a vehicle overMSRP(5000) then vacant service department and they hustle like a used dealership on trade. GM fakes like making things right. Buy from lower 48! These guys are shady as xxxx. More
Brought my 2016 Toyota Corolla in for 60,000 mile service. $724.00 later & $254.00 in parts my car has not been running since Oct 19, 2023. I mentioned to the person that checked me in that the car service. $724.00 later & $254.00 in parts my car has not been running since Oct 19, 2023. I mentioned to the person that checked me in that the car hesitated like it wasnt getting enough fuel when stopped. He asked me if it did that all the time. No only occasionally. I think this needed to be checked out at the time the car was in the shop. I don't trust this dealer owned by Bean Company in Miami. More
My service advisor Andre was awesome and super helpful! ! He had me in and out in a short time period and also answered all of my questions about my warranty. 10/10. He even called my baby cute which made m ! He had me in and out in a short time period and also answered all of my questions about my warranty. 10/10. He even called my baby cute which made me happy because I think she has a big head More
I was impressed with a young salesman named Victor. He was very knowledgeable on the model I was interested in. He answered all my questions and even gave my family a courtesy ride from my house to dea He was very knowledgeable on the model I was interested in. He answered all my questions and even gave my family a courtesy ride from my house to dealership. Would go back to buy another car if the situation arise. More
We happened in at the right time, and found the vehicle we had been looking for. Victor Gomez Cargua was outstanding to work with, he was knowledgeable about the vehicle yet if he didn't know the answer h we had been looking for. Victor Gomez Cargua was outstanding to work with, he was knowledgeable about the vehicle yet if he didn't know the answer he found the information for us. The entire process was handled professionally. More
The sales person lied about not being able to work with my bank. I ended up refinancing with my bank. Then the service dept completely ignored my existence. Even though I had an appt. The worst experience my bank. I ended up refinancing with my bank. Then the service dept completely ignored my existence. Even though I had an appt. The worst experience with a dealer EVER. More
Second interaction with them! We thought we had a warranty still with them but it had ran out. We decided to still go with the appointment to see if they could impress us! Yeah th We thought we had a warranty still with them but it had ran out. We decided to still go with the appointment to see if they could impress us! Yeah that didn't happen. The check engine light that popped up was for a loose gas cap. They charged me $230 to screw my gas cap back on. Absolutely horrendous. I will never be taking my car back here. I recommend that to you as well. More
I have visited Kendall Toyota previously previous to consider purchasing a vehicle. During that experience we did not find a vehicle that financially we felt was affordable for us. When we left, the q consider purchasing a vehicle. During that experience we did not find a vehicle that financially we felt was affordable for us. When we left, the question from the salesperson was, "You mean we aren't going to be able to make a deal?" Extreme pressure! Not this time! Rita Villaneava approached us when we arrived and made us feel very comfortable and helped us pick out the used vehicle that was perfect for us. She is great! More
I had appointment with service department. I was very disappointed, I was not taken serious. I was saying that my lights don't shine to the road, not bright enough. The lady looked at the lig I was very disappointed, I was not taken serious. I was saying that my lights don't shine to the road, not bright enough. The lady looked at the lights, saying they are bright. Nothing they can do. Wow!!! What a waste of time. Don't even tried to help. Will have to find another shop to get this figure out. More



