Kendall Toyota of Anchorage
Anchorage, AK
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My daughter and I were car shopping for her sixteenth birthday present. She was interested in Toyota cars, but we didn’t know anything about the different types of cars. At the dealership, we met the sal birthday present. She was interested in Toyota cars, but we didn’t know anything about the different types of cars. At the dealership, we met the sales consultant, Aaron Nuevo, who was amazing and helped us through the whole process! We did not run into any trouble and he explained the whole process thoroughly. He was able to answer all the questions we had about the new Toyota Rav4 car we decided to get. It was clear he was dedicated and put a lot of effort in making the customer satisfied. I was able to come to a decision without hesitation! We highly recommend sales man Aaron! Overall the experience was smooth, customer service was great, and in the end my daughter loved her new car! - Ami Pyune More
All I can say is that I was very impressed on how my agent, Mr. Aaron Nuevo, was very knowledgeable about the vehicle that I was looking at. He called not even 10mins after I made an offer that same day agent, Mr. Aaron Nuevo, was very knowledgeable about the vehicle that I was looking at. He called not even 10mins after I made an offer that same day and the conversation started from there. He explained everything I need to know about the vehicle and how it will work and where to start, since I am a first time buyer from off island. I felt very secured with him helping me out and guiding me all the way until I got my van. I've been using my new van for almost 2 weeks now and I am loving every minute of it, it was a very smart choice. I want to thank Mr. Aaron Nuevo for an exceptional customer service and Toyota Kendall of Anchorage for helping me out through the process. Giving 5 stars to Mr. Aaron and the Team! More
I highly recommend Kendall Toyota of Anchorage the staff is super friendly and helpfull we were helped by the sales consultant Rita Villanueva she really was invested and truly cared about helping us she wa is super friendly and helpfull we were helped by the sales consultant Rita Villanueva she really was invested and truly cared about helping us she was very kind and friendly and very great at her job and I will always recommend anyone I know to come to Kendall Toyota of Anchorage Thank you so much maraming salamat po Mrs Rita Villanueva More
Sales rep. and finance agent were very patient. Hadn’t purchased a car from a deal since 1984. They were easy to work with. Love my RAV4. They kept everything very clear for me. purchased a car from a deal since 1984. They were easy to work with. Love my RAV4. They kept everything very clear for me. More
Salesmen lie, Service Department not helpful at all When I bought my 2017 Toyota Hilander Hybrid, i was assured that the vehicle would be the last that I would own. What a joke. within less than a mont When I bought my 2017 Toyota Hilander Hybrid, i was assured that the vehicle would be the last that I would own. What a joke. within less than a month I began having issues. Every time I took the vehicle in, they treated me like I didn't know how to drive. Maybe when they sold me the $50,000 vehicle they should have taken the time to walk me through it's paces. Or informed me that the Hybrid system MAY NOT Operate under 32 degrees or over 90 degrees weather. WHAT??!!. Or that the remote start that they talked me into, (any issues & they would fix immediately), this was a lie too. It has done nothing but cause issues with everything. Service said to talk to Sales, (they sold it to me), Sales said talk to Service, (they put it in). Then when the battery just completely dies, it is because the key fob was near or in the vehicle. WHAT?:?!!. and that because i only had 16,000 miles after 2 yrs it is because I don't drive it enough. So if I go on vacation someone has to come over every few days & run it for a while, WAHT::::::. Customer Service here is horrible, whether Sales or Service. Never buy a Toyota from them. Now because it is a Hybrid, I have to go there for service. More
Outstanding Customer Service Hayden Kausal was awesome ~ so if you want someone who really works hard for your best interest ~ you can trust that this young man will do anything w Hayden Kausal was awesome ~ so if you want someone who really works hard for your best interest ~ you can trust that this young man will do anything within his power to help you find the car you're looking for. I couldn't have asked for anything more!!! More
Aaron is awesome! Thanks for getting me a good deal and I appreciate what you've done. Great experience! I will definitely refer other people to Aaron. Awesome! Thanks for getting me a good deal and I appreciate what you've done. Great experience! I will definitely refer other people to Aaron. Awesome! More
Aaron did an awesome job. Top notch an first class individual! Highly recommend him. Have purchased a half dozen vehicles and this was buy far the easiest we ever had individual! Highly recommend him. Have purchased a half dozen vehicles and this was buy far the easiest we ever had More
I will never buy another Toyota, this dealership lies Got bait & switch when buying, got remote start $795 because they would fix asap, no problems. Problems start 2 remotes, that don't want to work toge Got bait & switch when buying, got remote start $795 because they would fix asap, no problems. Problems start 2 remotes, that don't want to work together, lots of issues. Told different thing each time brought in, (6+), finally told that they can also drain hybrid system, (which now 16,500 miles & none of the electronic voltage system works. Had taken it in for battery dead issues & told it just needed a recharge. Told suddenly that if you don't start a Hybrid every few days it will have issues. WHAT. What if I go on vacation, yes, you will need to have someone start it every few days. WHAT. Told this suddenly. Try to jump a Hybrid, need special cables w/tips, so you can get into the fuse box & attach to a small screw in the middle of a bottle cap size spot. You need special jumper cables. I was told that a manager would contact after my last post. they never did. I had called numerous times asking for manager and finally after 3x got a call back. More
Great buying experience We needed to downsize from our large chevy suburban, but still needed something with good cargo space. We decided on a Toyota 4Runner and Sam Park at We needed to downsize from our large chevy suburban, but still needed something with good cargo space. We decided on a Toyota 4Runner and Sam Park at Kendall Toyota Anchorage helped us make a purchase that fit within our budget. He gave us space and time check out many vehicles before we decided, and he worked hard to introduce us to the features of the new vehicle we decided on, making us confident and comfortable in our purchase. More