Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kenny Ross Ford South
Castle Shannon, PA
1,309 Reviews
Pittsburgh Is Covered
We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,309 reviews
July 23, 2012
I live in castle shannon and my daughter lives in delmont, we bring both of our cars there to get service work done because we trust Scott in service. Scott knows how to make a bad situation good. delmont, we bring both of our cars there to get service work done because we trust Scott in service. Scott knows how to make a bad situation good. I hope you valve Scott as a employee there because I value him. I would like to thank Rocky who helped me out in sales. I am happy that Scott referred me to Rocky. He was a very nice guy and helped me alot. More
by edl1
July 18, 2012
I took my ford freestyle in the week befor memorial day due to a AWD malfunction light. The service people were nice and spent about 3 hours taking it apart and told me they thought it was a sensor proble due to a AWD malfunction light. The service people were nice and spent about 3 hours taking it apart and told me they thought it was a sensor problem. They had to order the part and said it would be about 5 days. Since it was the week before memorial day, it was not a problem for me. I waited. And I waited. After hearing NOTHING for over 5 WEEKS, I called after July 4th holiday and spoke to my seri e guy (Scotty). What. Coincidence! He was just checking on the part that morning. He put me on hold to "double-check". After 15 minutes I hung up foolishly thinking he would actually call me back. That was over two weeks ago and i have still not heard back. I would like to be able to recommend this service department but cannot seem to get any service actually done. I really do not think it is up to me to keep calling over and over again to find out if a part the service department ordered has arrived. More
by Noodleb2
Employees Worked With
Scotty
July 09, 2012
I will be recommending my salesman Drew to any of my friends or family looking for a new or pre-owned vehicle. Drew was very personable, knowledgeable, and respectful. This is the first time buying a ve friends or family looking for a new or pre-owned vehicle. Drew was very personable, knowledgeable, and respectful. This is the first time buying a vehicle that I felt no pressure from the salesman. When I wanted to think the deal over, Drew gave me his cell # and I after researching the price of the vehicle, I called him back later that night to set up an appointment to close the deal. The following day was actually his day off but he met me at the dealership to follow through with his promise to get me into this vehicle at the best price. With his honesty and commitment to the customer experience, Drew has earned my business for years to come. Along with the great sales experience, I love the vehicle I purchased. I am very impressed with Ford's ability to exceed my expectations. More
by johnelm356
June 27, 2012
Mark Nelson immediately made me feel comfortable & was able to talk to me in a no-nonsense, no xx manner that I greatly appreciate. As a bonus, He kept me fed & even kept me out of trouble with the was able to talk to me in a no-nonsense, no xx manner that I greatly appreciate. As a bonus, He kept me fed & even kept me out of trouble with the wife. LOL Mark knows his job. More
by David J. Schmitt
June 27, 2012
I had a great experience at Kenny Ross South dealership. I would recommend them to anyone. From the moment I walked on the lot to the time I was driving home in my New 2012 Ford Escape they were a great he I would recommend them to anyone. From the moment I walked on the lot to the time I was driving home in my New 2012 Ford Escape they were a great help. They made my husband and I feel very comfortable. I told them my price range and they were able to keep it at a price I can afford. Thank you Kenny Ross!! More
by bcrabb
Employees Worked With
Tom McDonald and George Schmigel
June 12, 2012
Mark Nelson sold us a 2010 Lincoln Mkz and the experince was the smoothest ride down paper work lane that we ever rode and we feel that mark is the most pleasant dealer that we have ever delt with.Mark Nels was the smoothest ride down paper work lane that we ever rode and we feel that mark is the most pleasant dealer that we have ever delt with.Mark Nelson said and got us every thing that we were looking for and let us tell you we have purchised five cars from kenny ross and we will continue to recommend this dealership ps we also own a 2011 ford escape from Kenny Ross witch we bot in 2011 More
by jlstevans
June 10, 2012
quality of work was rated as ok due to the poor job by those " detailing the car." There dirt inside the car on the visors, along the windows, and may visible scratches. Everything with George and Jarrod those " detailing the car." There dirt inside the car on the visors, along the windows, and may visible scratches. Everything with George and Jarrod in financing was fabulous and I would absolutely buy a car here again. More
by kbatykefer
June 09, 2012
Tim was a good person too work with and I enjoy my experince working with him. He answer all my questions and contacted me if I had any concerns. Thank you Tim. experince working with him. He answer all my questions and contacted me if I had any concerns. Thank you Tim. Demetrius Thomas More
by dzone1
June 07, 2012
very interested in ME. Showed the exact truck I was looking. Explained all features. Made me feel comfortable during purchase and after. folwede up with me several times after sale to insure my sastisf looking. Explained all features. Made me feel comfortable during purchase and after. folwede up with me several times after sale to insure my sastisfaction More
by stegdg1
June 06, 2012
Mark was very friendly and very through in the whole sales experience of a used car. I would definitely recommend this dealership to other friends and family. sales experience of a used car. I would definitely recommend this dealership to other friends and family. More
by John Galuschik
Employees Worked With
MARK NELSON
