Kenny Ross Ford South

I researched cars/dealers extensively on the internet and chose Kenny Ross because they had more Fiestas than others in the area. George Schmigel contacted me via voice mail. I was already on my way there, b chose Kenny Ross because they had more Fiestas than others in the area. George Schmigel contacted me via voice mail. I was already on my way there, but his voice reassured me. He just seemed like a nice man. When I got there he was out so I walked around and met another salesman. To be quite honest, I was feeling uncomfortable and dishearteded and my father and I were going to leave for C Harper. As soon as George came back and we started talking everything changed. He was genuine and no-nonsense. He didnt promise me the moon or stars but gave me a good deal and made me feel like the choice was mine. He looked for cars to my needs and wants that were in other places and on trucks still on the road. He was so good, in fact, he impressed my grumpy italian father, who likes no one and will probably sell my dad his next car. I loved not feeling so pressured or taken advantage of because I am a woman who knows little about the important things of buying a car. (hence the grumpy italian father) I didnt need my dad while I was there. I felt in control and respected throughout and will recommend George Schmigel to any and all of my friends/family looking for a car. You guys would be crazy to let him go, cause without him that day...I wouldve been buying a Fiesta from C Harper. Lastly, I love my Fiesta. Its perfect for me. And George has called to check on me too. Hes the best! Jennifer L. Saxon More

Brian was a fantastic salesperson. He was knowledgeable, friendly, patient, polite and low-pressure from start to finish. Everyone else that we encountered at this dealership was great as well. I would re friendly, patient, polite and low-pressure from start to finish. Everyone else that we encountered at this dealership was great as well. I would recommend them to anyone. More

I give Monica 3 out 0f 5 points simply because we did buy a car from her, instead of walking out. She is brusque and we felt rushed at all times, and she gave the impression that we should be very apologetic a car from her, instead of walking out. She is brusque and we felt rushed at all times, and she gave the impression that we should be very apologetic about wanting to see more than one car before making a decision to spend thousands of dollars on such a large investment. I got tired of hearing how late she was getting after a point, and she was confused about what we wanted on more than one occasion. To her credit, she offers service with a smile, even when she's complaining about it. Everyone else at Kenny Ross that we interacted with were efficient. The lady dealing with finance was very helpful, and we would definitely recommend Kenny Ross to friends. More

I stopped by the service department to ask a general question regarding my vehicle. Scott was very knowledgable and helpful in assisting me. My overall experience was pleasant question regarding my vehicle. Scott was very knowledgable and helpful in assisting me. My overall experience was pleasant More

George was very patient and answered all questions that my wife and I had. informative about vehicle. Took care of all car delivery items. my wife and I had. informative about vehicle. Took care of all car delivery items. More

George was fantastic. He spoke to me and not my mom which was nice since i was the one buying the car. George did his best to find me the car i wanted and the color i wanted, and he found it. I love which was nice since i was the one buying the car. George did his best to find me the car i wanted and the color i wanted, and he found it. I love my car and he gave me a deal i couldnt pass up. George was very friendly and very honest. I would recommend him to anyone buying a car. More

The only reason I rated "work" poor was that the service department [with my finishing package] applied sealant over upholstery spots that were on my new car. I have no idea who did this. I kn the service department [with my finishing package] applied sealant over upholstery spots that were on my new car. I have no idea who did this. I know my sales people will take care of this. The two individuals I worked with, starting with Rocky and then Chris, were great individuals who worked with me to help me with my choice and options in a Ford. There is a manager at this dealership, however, whose name is Dave, that was not involved in my negotiations until the last day and he almost lost me as a customer for Rocky and Chris. In order to convince me to take their price, he literally tried to rescind the representations of Rocky and Chris and told me those things should not have been "included." This was not appreciated at all. I feel Rocky and Chris helped me make an informed choice, and I do like my vehicle much more than I anticipated I would. More

There were 3 major problems (oil leak/power steering/transmission - we could not get a straight answer,keys didn't work, sensors needed replaced) with the car within the first 2 days of owning steering/transmission - we could not get a straight answer,keys didn't work, sensors needed replaced) with the car within the first 2 days of owning it. It has been a week and we still do not have the car. We have been without transportation due to this and while there was a request for a loaner car, the topic was skirted and ignored. Sales staff where not very knowledgeable about vehicle and options(he said: it had a 6 speed automatic transmission - it's a 4 speed,that there was a key pad on driver side 4 keyless entry- there was not,he gave us two extra keys stating that they where valet keys - they did not belong to the car we purchased). Multiple sales floor employees "guaranteed" customer calls and did not follow through. After signing the papers for the financing, we had a lot of placating conversations and after 3 days of no contact, personally went to the dealership. There was never any follow-through with a single sales person, even after our personal interaction and more empty guarantees with the sales manager. The service garage was friendly and helpful. We do not have much faith in our purchased vehicle or what may come with it. More

From the start of my search for the perfect vehicle, the experience that I had with Kenny Ross has been very positive.First I was surprised how quickly George reacted to my inquiry of interest of the Volvo experience that I had with Kenny Ross has been very positive.First I was surprised how quickly George reacted to my inquiry of interest of the Volvo through my internet search..and contacted me shortly after my search online - HE was the only dealer rep who did contact me. From that point on, he was very responsive, positive and helpful in helping me find, test drive, and introduced me to the sales man that helped with the friendly sale of the car. Even after the papers were signed..and keys were handed over to me, he was happy to "celebrate" with congratulating me on my new car - which I was ecstatic about! Thank you so much George! For ALL your help and positive friendly service ! Silvia Palmieri More

Everything was great they worked out a deal for me and I love the truck. I would recommend the dealership to many of my friends. The salesmen was not pushy at all. We are considering buying another cae ther love the truck. I would recommend the dealership to many of my friends. The salesmen was not pushy at all. We are considering buying another cae there in about a year for our daughter for graduation. More