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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,326 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,326 reviews

November 11, 2024

Almost lost their good faith. No one communicates effectively together. It seems like the finance team doesn’t know what they’re doing. They tried to go back on their trade-in val More

by jonathanhrussell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray Glunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve wine
Nov 15, 2024 -

Kenny Ross Ford South responded

We value and appreciate your business, Jonathan. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership and to the President of Sales.

November 09, 2024

I LOVE THIS DEALERSHIP! !!!!!My salesman Nick was so knowlegeable on the 2024 Escape features,He was patient with my many questions,absolutely no pressure when i was trying t More

by blackcatII
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK KRISTIANSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

I only had an oil change and tire rotation, but it was done quickly and without any issues. And they washed my car and topped off all fluids. More

by TJDUTTINE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
November 06, 2024

This location everyone was super nice, they did a very good job on my car. and they have reached out after the service to make sure that i was happy with the service they provided More

by kayleighharris08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kayla rockey
November 06, 2024

Kayla is the BEST! !! She takes care of us each and every time. That's why we go there. More

by neilmcc98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla service, Gary Bac
November 05, 2024

Very good experience salesman Ky was great to work with. Manager was also great Thanks More

by mzurawsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Great customer service, communication and explanations. All questions were promptly answered and the drop and pick up process was flawless. More

by irsg67
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
November 02, 2024

Polite, efficient employees. Dealership is close to home and had pick up service which is convenient More

by marydell1821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 01, 2024

Your people are the best there is. The most courteous and helpful. Everything exactly as they said More

by gsirochman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Swartz
October 31, 2024

Always accommodating when I need to get in Always friendly and explain any work done or needing done More

by twchrcencdtc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employee-Kayla
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