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Kenny Ross Ford South

Castle Shannon, PA

Overview
Employees
Reviews
Vehicles
4.8
1,583 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,583 reviews

February 10, 2025

They took care of my vehicle in a timely manner . Also gave me a ride home More

by JR71424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept.
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February 08, 2025

Called and booked a inspection and overall check of my bronco. Was pleased with quick turn around, profesional workmanship and best of all no unnecessary upsells or additional charges. Very pleased More

by b.hanberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 07, 2025

Dealership friendly turn around time was excellent. Explanation of service was very good. Am very pleased More

by oliverrj1950
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Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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February 02, 2025

Kaeley was great to work with, I was able to trade in my car and leave with a new vehicle in the same day. More

by jdaw23
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Recommend Dealer
Yes
Employees Worked With
Kaeley Lentz
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February 02, 2025

Kaylee and Robert were phenomenal to work with. So knowledgeable and friendly. Would highly recommend them to anyone!! More

by cynthialynn.lott42
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaeley Lentz, Robert Schilling
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February 02, 2025

Fairly good dealer. Robert is the one that is responsible for my documentations but I think he is very impatient. Just this problem More

by bobchen222
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 01, 2025

This is our 2nd vehicle purchased from Alex, he is very personable and a pleasure dealing with. More

by kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Toomey
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January 31, 2025

Waited two hours in the service department only to be told I needed a new tire. Two hours!!! Went down the road and was patched and on my way in five minutes. I bought my car from you and even bought More

by XQUZIT10
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Eberlein
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Kenny Ross Ford South responded

Hello, I don't see your name listed, this is John Eberlein, GM, from Kenny Ross Ford South. Did I do something to upset you? You tagged me in this communication; I would certainly like to help out with the situation. What sort of compensation is your time wasted worth?

January 30, 2025

Very quick turnaround of my oil change. Very pleased. Staff was friendly, courteous, and knowledgeable. Got a free car wash as well. More

by paulypockets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Dept
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January 29, 2025

Alex was pleasant to work with and made the process easy. No need for a lot of back and forth. He made accommodations after the sale as well. More

by jason.kotz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Toomey
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