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Kenny Ross Ford South

Castle Shannon, PA

Overview
Employees
Reviews
Vehicles
4.8
1,309 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,309 reviews

April 17, 2024

ALEX TOOMEY EXCELLENT GARY BAC EXCELLENT BOB SCHILLING EXCELLENT TOOK TWO VISITS, BUT WE WORKED OUT DEAL More

by suttonln1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BOB SCHILLING 5 STAR, Gary Bac
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Apr 17, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 17, 2024

Great service, prompt, organized. The service was done well and they communicated throughout the experience. More

by id27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
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Apr 18, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 17, 2024

Hannah was very personable and professional. She did a great job keeping me updated throughout the process, which was very efficient. More

by jason.p.curran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Joseph
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Apr 18, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 16, 2024

Wonderful experience with the service department. Easy to schedule an appointment on short notice. Kayla was very helpful. More

by AJSCHIFFHAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
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Apr 17, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 16, 2024

Dealer ordered our Ford Transit and it arrived almost 6 months to the day. Hannah helped us seamlessly close the sale of our vehicle within a day of its arrival! More

by rkeanelj
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hannah
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Apr 16, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 15, 2024

Overall, I was leased and felt I got a good deal but I'm taking one star away because I had to walk away to get them to meet my required deal. The saleman and GM were top notch but I felt tye sales manager More

by Glaser1223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK KRISTIANSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Bac
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Apr 15, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 14, 2024

Your collision department and service departments are outstanding. Kayla in service (and Paula) are very helpful. Gavin and Grace in collision are terrific. More

by skeelp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin, Grace, Kayla, Paula
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Apr 15, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 14, 2024

The salesman was knowledgeable and attentive. The process was smooth and the vehicle we purchased was great. The Finance Department didn't pressure us into anything we didn't want. Everything fr More

by bschull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Eberlein
4.0
This rating includes all reviews, with more weight given to recent reviews.
JoAnne Kranik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Bac
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Apr 15, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 14, 2024

The salesman was great and the staff. The truck I purchased was a beautiful truck but I’m a little disappointed in the cleaning there was dirt on the tire and inside as well. But overall More

by apachekai01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Bac
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Apr 15, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 13, 2024

Mark took real good care of me. I was dropped off at my house after I dropped off my car. My car was delivered back to me the next at the time promised. I even got a "swag bag"... More

by PJD1825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark - service dept.
Report | Print
Apr 15, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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