
Kenny Ross Ford South
Castle Shannon, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Buying a new truck made enjoyable again! Our salesman Gregory Ledbetter was excellent from the time he came out to greet us as we drove in through the whole process of finding us the truck t Our salesman Gregory Ledbetter was excellent from the time he came out to greet us as we drove in through the whole process of finding us the truck that was going to work for us. You did not have a vehicle to suit us on site but he found one at your other lot there was at least truck that was comparable to the one on your other lot he took us there showed us this truck and took us back to his office and made sure that everything on the other truck was going to be the same he also took my wife out in a Ford raptor that she was looking at but we decided on the King ranch. Gregory was very knowledgeable about his vehicles and was Very helpful with getting the accessories we wanted for the truck as well. More
Quick and easy Made buying a car simple and easy no pressure. Sales staff is concerned about your needs and wants and will do everything possible to make it happen Made buying a car simple and easy no pressure. Sales staff is concerned about your needs and wants and will do everything possible to make it happen More
Best experience! Great experience from start to finish! Called for some basic info and spoke to Greg. He was very knowledgeable of the product and what i was looking f Great experience from start to finish! Called for some basic info and spoke to Greg. He was very knowledgeable of the product and what i was looking for in a truck. Based on our phone conversation, I decided to go talk to him and look at his recommendation in person. Again he was very personable and well versed in the vehicle and it’s options. I decided I wasn’t leaving without the truck. Then worked with Greg and Chuck for the deal, again very willing to work to fine tune the numbers to get me where I needed to be. I appreciate the work put in from your team and would highly recommend them in the future. Thanks! More
New Edge ST I’ve been going to KENNY ROSS / SOUTH for 5+ years. Just purchased a new Edge ST. It was the easiest vehicle purchase ever. Thanks Guys! I’ve been going to KENNY ROSS / SOUTH for 5+ years. Just purchased a new Edge ST. It was the easiest vehicle purchase ever. Thanks Guys! More
very nice people everyone was very kind and helpful, not pushy at all. informative and efficient. i was very happy with everything and i got a really good deal on my n everyone was very kind and helpful, not pushy at all. informative and efficient. i was very happy with everything and i got a really good deal on my new ford fiesta. i especially liked my salesman, Rocky More
Service was performed timely & efficiently. The service man called me directly, explained everything. I was very satisfied and will definitely be returning f was performed timely & efficiently. The service man called me directly, explained everything. I was very satisfied and will definitely be returning for all future needs. More
Thanks Nate Reale I was not pleased with the service. .I was scheduled for an oil change and tire rotation. My wife was there 2 hours and forty minutes. When I go I was not pleased with the service. .I was scheduled for an oil change and tire rotation. My wife was there 2 hours and forty minutes. When I got home and checked things out I noticed that the tires had not been rotated and the oil life meter was not reset. I called and I spoke with Nate. He told me to bring the truck back and he would give me a loaner for the night while the repairs were fixed. When I got there I met Nate and he said if we had time the repairs would be fixed immediately. We took a loaner to dinner and when we returned the vehicle was ready. I changed my service from Woltz and Wind because of similar errors. However, I was not treated the same. That's why I switched to Kenny Ross and thought immediately here we go again. Nate made the difference. He did apologize for the 2 1/2 hour wait and the service not being completed, but as far as I'm concerned, Nate went above that. He saw to it that the truck was fixed and handled the whole situation very professionally. He also, for our troubles, insisted on buying our dinner. That's the kind of service expect from a dealership. Nate is the reason I will choose Kenny Ross from here on out. Thanks Nate Sincerely, Bill Deeds More
Kenny Ross Ford South Sales team was extremely helpful finding the exact truck I was looking for. They were & are attentive to the customers needs & expectations. Found ex Sales team was extremely helpful finding the exact truck I was looking for. They were & are attentive to the customers needs & expectations. Found exact truck I was looking for & had it at the dealership in a couple of days, great execution. Thanks for all your help. More
Greg Kazee Sales team was very helpful, knowledgeable, & an overall pleasure to work with. It was a very stressless buying experience. Finance manager was very h Sales team was very helpful, knowledgeable, & an overall pleasure to work with. It was a very stressless buying experience. Finance manager was very helpful & explained everything in detail. More
Unprofessional and Costly. I first dropped off my vehicle 23 days ago to have a quarter panel and front grille worked on. I was given a date to come pick up my car and then it s I first dropped off my vehicle 23 days ago to have a quarter panel and front grille worked on. I was given a date to come pick up my car and then it started to get pushed back, which I understand body work sometimes takes a little longer. After 2 weeks they finished the quarter panel and Grille. From there it went in for simple Mods. An exhaust, clip on taillight tint, clip on headlight tint, an interior footwell lighting system, tires, rims, and LED accent vent lights. I’m On day 23 without having my car returned and the only thing accomplished was the bodywork, wheels, rims and Side louvers. I was told 3 times on 3 separate days that my car would be finished the very next day, only to be called back for them to say it’s going to be another day. I showed up to pick my car up and left with more than half the items I gave them to install right back in my car. 23 days and this is all they accomplished. I feel this was handled unprofessionally. I specifically dealt with Phil Novak the service manager. If your alright with slow work and a costly price then south hills Kenny Ross is the place for you! More