
Kenny Ross Ford South
Castle Shannon, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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"Best car buying experience ever" Saw someone else write "excellent and friendly service" and that says it better than anything. Also, helpful, thoughtful and kind salesman and finance Saw someone else write "excellent and friendly service" and that says it better than anything. Also, helpful, thoughtful and kind salesman and finance person both making it very easy to understand what was being purchased and financed. Great to know that they have a "class" to show you how to use all the new updates since that last car purchased. More
Excellent service and the best finance team ever Kenny Ross is the only dealership willing to work with us. Salesman are very friendly and informative on the product. We have been dealing with Kenny Kenny Ross is the only dealership willing to work with us. Salesman are very friendly and informative on the product. We have been dealing with Kenny Ross for over 15 years and my husband and I will only by from Kenny Ross. They always find what kind of vehicle we are looking for and get it for the best price in town. Service dept is always fast and efficient. Dealing with Mark and Chris makes it a pleasure to purchase a new car. Some dealerships just want to sell a car, not Kenny Ross they make you want to come back and purchase from them More
Excellent service Excellent and friendly service. Five star rating. Would return in the future. Will recommend to others. Very pleased with the purchase and employees a Excellent and friendly service. Five star rating. Would return in the future. Will recommend to others. Very pleased with the purchase and employees are very knowledgeable about products. More
listened and fullfilled Very informative and worked with and respected my needs! Always have had quality workmanship and treatment! Visit for service and purchase info! Alway Very informative and worked with and respected my needs! Always have had quality workmanship and treatment! Visit for service and purchase info! Always delt with them and trust them! More
Found what I wanted, for the price I wanted I was looking for a truck for under 20k, which was very hard to come by. I went online and a salesman named Bryan Ledbetter contacted me. He didn't ha I was looking for a truck for under 20k, which was very hard to come by. I went online and a salesman named Bryan Ledbetter contacted me. He didn't have anything on his lot but had a vehicle on another one of his lots. They ended up bringing the truck in for me to buy. I will always buy vehicles down at Kenny Ross and from Bryan Ledbetter. Thanks for making this happen! More
Absolutely Perfect! This is the second time that I have purchased a vehicle from this dealership. I live in Butler County and pass a lot of other Ford dealerships on the This is the second time that I have purchased a vehicle from this dealership. I live in Butler County and pass a lot of other Ford dealerships on the way, but they are worth the drive! I worked with Ben Aul through phone calls and e-mails, so that I only had to drive to the dealership when picking up my new Explorer. Ben was extremely knowledgeable and ensured that all of my needs were met. Once I arrived at the dealership, the process was seamless. I would highly recommend Ben to anyone! More
Beyond Great!! Found this dealer on internet with terrific selection of cars. Found an Amazing Kia Optima! Fully Loaded! Great price! Ryan Kiffer provided excell Found this dealer on internet with terrific selection of cars. Found an Amazing Kia Optima! Fully Loaded! Great price! Ryan Kiffer provided excellent customer satisfaction in product knowledge, friendliness, professionalism. Chuck (Manager/Supervisor) personally made time to also inspect the car. He authorized their body shop to provide cosmetic touch up on a slightly scratched front corner at No Charge. A body shop person crawled on the ground, inspecting the entire car; underneath and around the outside. Ryan continued his terrific personal touch and honestly wrote down the details of the purchase. Jed (finance) walked us through the numbers of the purchase, answering all our questions. Jed shopped around and found a lower interest rate. He also carefully explained the excellent service packages and hand-crafted a detailed package for us, providing great protection for the car while saving us yet more money! The entire crew is so friendly and professional that we brought in a pizza and shared it with everybody! Ryan even invited our dog to come on in for the pizza party! Our dog loved everyone! She laid down right at the feet of the wonderful staffers at the Kenny Ross Dealership. Toffee loves Kenny Ross and her New Car! More
Kenny Ross backs out of negotiated deal On September 17th 2016, Spent 3 hours negotiating on a 2016 Expedition, agreed on terms, initialed offer, shook hands, filled out credit application o On September 17th 2016, Spent 3 hours negotiating on a 2016 Expedition, agreed on terms, initialed offer, shook hands, filled out credit application only for Kenny Ross to back out of deal at the last minute. They said, "we made a math error" and pulled the deal. Unbelievable! Kenny Ross wasted our time and will lose any current and future business from this multi decade loyal Ford family. To be disrespected, sent on our way and no one offering to make it right, is outrageous. Bad business practice, dishonest pricing.... Kenny Ross. More
Totally satisfied I got everything on my wish list and paid less than I expected. I love my new F150 and would definitely recommend it. I am totally satisfied. I got everything on my wish list and paid less than I expected. I love my new F150 and would definitely recommend it. I am totally satisfied. More
First time Ford owner My experience with Kenny Ross was totally satisfactory. Salesman Mark Pritchard is extremely knowledgeable and enthusiastic about the Ford product - My experience with Kenny Ross was totally satisfactory. Salesman Mark Pritchard is extremely knowledgeable and enthusiastic about the Ford product - it was a pleasure dealing with him. More