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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,556 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,556 reviews

November 15, 2023

Jeremy was great. Very knowledgeable about the car I was buying, and straight-forward to deal with. I'm happy with my purchase. More

by ben.northrop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 13, 2023

I bought a Ford Escape from this location. After months of looking for a vehicle, I finally found one that seemed perfect. The 3 people I delt with at this location Kyron, Rob and Ray were GRE More

by desereemaree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KYRON JONES
November 09, 2023

Great service. Picked my car up at my house as scheduled. Called me to let me know it was done and they were bringing it back to my house. More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Yeager, Brendan Butler
Nov 09, 2023 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 09, 2023

The team in service does an excellent job. They are very responsive and they do great work. More

by NICK.HICKTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall the names, but each person that I’ve come into contact with has been first class.
November 07, 2023

My salesman Jeremy Houser was very knowledgeable about the vehicle I was looking for and the buying process. He did a great job. Ray Glunt walked me through the finance process, and fully explained all t More

by tdouglass22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 07, 2023

Great service proactive support great initiative to pickup and drop off from my home. Good More

by GARSON.DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Nov 07, 2023 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 02, 2023

Jeremy and John were very good with taking care of business as far as explanation of the sale. More

by janiemaejanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 29, 2023

Called looking for a truck salesman verified they had it gave him my information He got back right away with numbers set up day to pick up got there it was ready to go took less Thea 40 minutes More

by MTJCINC2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 28, 2023

I like that you didn't waste our time with a bunch of annoying up selling. We also appreciate that your facility is clean and has nice amenities. More

by agies1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Bac, Mike Tice, Alex Toomey
October 26, 2023

I have always been treated with respect and kindness. Everyone I've dealt with has been very professional. More

by MRW1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Desk and Service Dept.
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