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Kenny Ross Ford South - Service Center
Castle Shannon, PA
233 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Communication
233 Reviews of Kenny Ross Ford South - Service Center
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March 01, 2024
The service center is amazing. Always friendly and helpful. They work around my schedule and I have never had any issues. The communication is stellar. Always friendly and helpful. They work around my schedule and I have never had any issues. The communication is stellar. More
by mjmmjm35
Verified CustomerEmployees Worked With
Kayla
Helpful February 28, 2024
Friendly and nonjudgmental about my lack of mechanical knowledge. When I leave dealership after exceptional service, I’m delighted and secure that my aging car is safe. Thanks knowledge. When I leave dealership after exceptional service, I’m delighted and secure that my aging car is safe. Thanks More
by PHILOMENA.MUIR1102
Employees Worked With
Unknown
February 27, 2024
I was checked in as soon as I arrived They explained what my car needed in easy to understand terms My work was completed in a short period what my car needed in easy to understand terms My work was completed in a short period More
by SANDAES
Employees Worked With
Paula Mooney
February 27, 2024
Convenient save time people are friendly never had an issue with anything that I needed to have repaired parts counter people are very knowledgeable issue with anything that I needed to have repaired parts counter people are very knowledgeable More
by LOUSTRASH
Employees Worked With
Keagon
February 25, 2024
Courteous from first person contact on phone, to service staff, comfortable waiting area, provide updates on service progress, explain work that needs to be done, & reasonable cost with coupons. staff, comfortable waiting area, provide updates on service progress, explain work that needs to be done, & reasonable cost with coupons. More
by ADELAIDE.EPERTHENER
Employees Worked With
Sorry - didn’t jot down names!
February 24, 2024
Took me right in Greeted in a timely manner with professionalism asked me if I had a appointment was there less than an hour which is great!!!! professionalism asked me if I had a appointment was there less than an hour which is great!!!! More
by GRIFFIN191
Employees Worked With
Liam Storey awesome!!!
February 23, 2024
Gary was very helpful. He went out of his way to make sure everything was right and you were 100% satisfied. Overall it was a good experience and I am completely happy with He went out of his way to make sure everything was right and you were 100% satisfied. Overall it was a good experience and I am completely happy with my purchase and would go there again if I need a new car. More
by gregnehr
February 23, 2024
Matt was my contact during my service call. He gave my progress updates and was very helpful. When I picked up my car it was obvious it had been cleaned inside and out. Thank you! My car feels He gave my progress updates and was very helpful. When I picked up my car it was obvious it had been cleaned inside and out. Thank you! My car feels like new. 🙂 More
by HK.SNYDER50
Employees Worked With
Matt
