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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
398 Reviews
Call Service Center (412) 881-0001

398 Reviews of Kenny Ross Ford South - Service Center

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March 13, 2024

The Kenny Ross Team are both friendly and professional! ! Great service!! My EcoSport has been running smoothly ever since!! More

by Mary Kay Hess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in Service Department
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Mar 14, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 13, 2024

Always courteous and delivered on time as promised with the work completed in a quick fashion More

by bilo054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Special shout out to Danny Walsh one of your longtime employees
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Mar 13, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 09, 2024

They were great! Easy pickup and delivery! I was working and didn’t need to go anywhere! Nick was amazing and communicated the whole time with me! More

by Kstaugaard
Recommend Dealer
Yes
Employees Worked With
Nick, kayla
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March 09, 2024

Friendly and thoughtful interface with knowledgeable service professionals who take the time to address my concerns and answer all my questions. More

by hayes231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 07, 2024

As always, I have confidence in the care my car receives and the service is always prompt and polite. More

by Kinsella217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 07, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 07, 2024

Excellent service…. it was completed quickly and the people at Kenny Ross are a joy to work with. More

by MEGSTURM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Mar 07, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 06, 2024

I just bought a Ford edge and Hannah was my salesperson. She was very professional and knowledgeable about the car. In my opinion she will have a great career at Kenny Ross. More

by renrossa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah
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Mar 06, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 05, 2024

I have never had any issues with there service and they are always very professional More

by REYNOLDS5206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
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March 04, 2024

My back door window would not go up went to the dealer they but it up waiting for parts they month later finally reached out and asked me did I need a Park? I said yes I’ve been waiting. More

by ttccdean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Dennis
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March 04, 2024

Came in for 'The Works' (i. e., oil change, tire rotation, etc.). It was completed in a timely manner. I am satisfied in was done well. More

by PZAWICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
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