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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
502 Reviews
Call Service Center (724) 973-3793

502 Reviews of Kenny Ross Ford - Service Center

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November 21, 2024

Love my Service Adviser Dick Hanzel, Ford The manufacturer , Kenny Ross the dealership not so much they don’t stick behind her warranty More

by jjk41
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 21, 2024

Without a doubt! The worst dealership I have ever dealt with!Look up lying , cheating car salesman in the dictionary and it says see Kenny Ross employees! I will nev More

by torrence242
Recommend Dealer
No
Employees Worked With
Kristy Hartman
4.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Musnug
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rae Ann Morris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kuzyck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Peters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Good
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Kenny Ross Ford responded

Dear Torrence Family, We’re always here to help, and I’d like the opportunity to address your concerns directly. To better assist you, I’ll need a bit more information—your name and contact details would be a great start. Please feel free to reach out to me directly at 724-978-2010 so we can have an open and honest conversation. Your feedback is important, and I’d like the chance to make things right. Thank you, Rae Ann Morris General Manager Kenny Ross Ford 724-978-2010 kennyrossford.com

November 17, 2024

Great service! ! Reviewed options thoroughly. Service was fast and efficient. All were polite and helpful! More

by JFAIR12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 16, 2024

Great experience! Sick and the staff were very helpful. Staff always goes out of their way to help you. More

by mochar57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 15, 2024

The recall service was excellent! ! The delivery of my truck was flawless and on time. More

by Robojoe77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 15, 2024

My vehicle was serviced at the collision center in November. With the many accidents involving deer, I expected a long service time. The service center was clear, transparent, and even done a day earl More

by S.B.OLIVER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 15, 2024

They were informative from the start and were able to get my car done faster than anticipated! More

by LINDSHOFF22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Martin
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Nov 15, 2024 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 13, 2024

The Kenny Ross Service Department rocks! I took my vehicle in for "the works" service package, and it was done in less than an hour. To a large extent, I credit Dick Hansel...always friend More

by RCOOPER315
Recommend Dealer
Yes
Employees Worked With
Dick Hansel
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Nov 15, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 12, 2024

Kenny Ross made the experience quick and easy. The work was done correctly and looked great. More

by kphaubrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in the body shop
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Nov 15, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 11, 2024

Mark was very helpful. He made getting our Escape repaired as painless as possible. Very happy with our experience! More

by phjj261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ghrist
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Nov 15, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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