Kenny Ross Ford - Service Center

The one reason I go to Kenny Ross it’s for Dick he has always been honest about what you need always been honest about what you need More

Everything went smooth as usual. I have come to expect nothing less. Duck is great to deal with. I have come to expect nothing less. Duck is great to deal with. More

Everyone at this ford location is wonderful. Greg Mark and rich are excellent. Thank you Greg Mark and rich are excellent. Thank you More

I was given excellent service. by all staff. Everyone was courteous. My truck was fixed in a reasonable time. by all staff. Everyone was courteous. My truck was fixed in a reasonable time. More

Took six day to complete I can understand how it could take some time but I was not kept up to date on service had to keep calling back with no response back or call backs did not even get a loaner I had take some time but I was not kept up to date on service had to keep calling back with no response back or call backs did not even get a loaner I had a warranty should of had a loaner after two days I am not saying one bad experience reflects on the whole service center Shannon was very helpful to get answers for me and find out what was going on. More

Service Pick up and delivery is the best way to get your vehicle serviced. So convenient. vehicle serviced. So convenient. More

When I purchased this new vehicle, I was sold an aftermarket wheel & chip/dent protection policy for $1,000.00. Although I was hesitant to purchase this policy, the person closing the deal, CJ Musnu aftermarket wheel & chip/dent protection policy for $1,000.00. Although I was hesitant to purchase this policy, the person closing the deal, CJ Musnug guaranteed that the policy would cover any chip, scratch, or dent for 48 months with no deductible. I spent a lot of time discussing this policy and even called him the next day for another confirmation concerning the terms of the policy. I had the vehicle in for an oil change and requested that some chip damage and scratches on the front of the vehicle be repaired under this policy and it was denied. When I requested a full refund from CJ Musnug for the fraudulent protection policy, I was told that it would be pro-rated and he couldn't tell me what the amount of the refund would be. Over my life I have always purchased Ford vehicles for my personal use. My expectations are that the I be treated fairly by the dealer. This chip/wheel protection plan was sold to me under false pretenses and misrepresentation. In addition, I had to bring the vehicle back after the oil change to have the oil life reset and a new sticker in the window. Was the oil actually changed? You couldn't prove it by me. I am not a happy customer at this point. More

Wonderful car buying experience. Team worked with me with no pressuring. I would highly recommend this dealer Team worked with me with no pressuring. I would highly recommend this dealer More

Kenny Ross is the only Dealer I trust to take my f150 to, Richard in service is very straightforward and will tell you if he doesn't know something, which is rare, but will get the answer as soon as he can. Richard in service is very straightforward and will tell you if he doesn't know something, which is rare, but will get the answer as soon as he can. Don and Brian in sales are also great to deal with and very knowledgeable as well. More

Staff was awesome and my car was done quickly and professionally. Would highly recommend to anyone professionally. Would highly recommend to anyone More