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Kenny Ross Mazda - Service Center
North Huntingdon, PA
387 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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387 Reviews of Kenny Ross Mazda - Service Center
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April 14, 2025
Jim was great! The thermostat unit in our 2022 CX30 took 4 hours to install, twice the original 2 hour estimate. My impression was still pretty good: Jim offered The thermostat unit in our 2022 CX30 took 4 hours to install, twice the original 2 hour estimate. My impression was still pretty good: Jim offered to let me use a courtesy car to grab lunch and kept me updated as to the progress. The Dunkin donuts in the waiting area kept calling my name but I only had one. My poor self control wasn't KR's problem!!! Also, while Jim was my primary point of contact, the rest of the folks in the service department were very courteous and helpful. Honestly it almost wasn't normal!!! (As though KRM moved to Stepford - or maybe I got sent back to 1950.) More
by AXEL7
Verified CustomerEmployees Worked With
April 12, 2025
I arrived on time for my appointment and was pleasantly greeted by Tracy who explained what would be happening during my service today. She confirmed my contact information and told me I would be receiving greeted by Tracy who explained what would be happening during my service today. She confirmed my contact information and told me I would be receiving a text video before I left. Tracy checked in with me as I waited. More
by rmw7482@gmail.com
April 07, 2025
Had a great experience with their Service dept. . I like how they provide a video to show you what needs to be done and with their recommendations. The waiting room is also really good! . I like how they provide a video to show you what needs to be done and with their recommendations. The waiting room is also really good! More
by bwsuds
April 07, 2025
The staff was professional and knowledgeable. I was treated very well and will recommend this dealership to my family and friends I was treated very well and will recommend this dealership to my family and friends More
by GEORGE1630
April 05, 2025
Staff all very friendly. Comfortable and accommodating waiting area. Was in for warranty covered service. Wait was reasonable. Service very good. Comfortable and accommodating waiting area. Was in for warranty covered service. Wait was reasonable. Service very good. More
by betternow02
Employees Worked With
April 04, 2025
Simple car buying experience. Susie, Jeff, and Zach were great people to deal with. So far I am very happy with the CX-50 that I purchased. I had a concern after I bought the car Susie, Jeff, and Zach were great people to deal with. So far I am very happy with the CX-50 that I purchased. I had a concern after I bought the car and Susie was very helpful in addressing the issue. More
by meeiseman
April 04, 2025
We had an excellent purchase experience, with Mike Jones as our sales Rep. He was quite knowledgeable and treated my wife very professionally, which she enjoyed. Would definitely recommend this dealer. as our sales Rep. He was quite knowledgeable and treated my wife very professionally, which she enjoyed. Would definitely recommend this dealer. More
by earl43p
April 03, 2025
The staff is friendly & they get you in and out. Would come again. Got an oil change Would come again. Got an oil change More
by Carolyn.j.tejada
April 01, 2025
I’m glad that it’s close to home. Jim my Service Advisor was really nice. Jim my Service Advisor was really nice. More
by BULLDOGGIN0
