Kernersville Chrysler Dodge Jeep Ram

Worst people ever! First there was the bait and switch move in the beginning. I was talking on the phone with a woman and she informed the price lowered on the vehicle I First there was the bait and switch move in the beginning. I was talking on the phone with a woman and she informed the price lowered on the vehicle I was interested in. I asked to please call me if it were to sell as I was coming from 3 hours away. She Never told me I could pay a deposit over the phone to ensure it would be there. My husband and I drove the 3 hours and we were told, "It was sold but if you want to look at it you can" WHAT? It was sold very internet sale or somewhat for a higher price than I was quoted over the phone by the sales person, so I was told if I matched the price it was mine. THAT SHOULD HAVE BEEN my cue to leave. We buy the car, it was not a great deal but it was what we were looking for. It was sold "as is". There was my second clue to leave and missed it!!!!! We bought an extended warranty to cover the "As is" or so we thought. 2 months later we need a fix and the warranty will not cover. They lied in the beginning, they lied all the way through the sales and then all the way through the warranty purchase. I have 1 piece of paper from the dealership covering the warranty, I called the warranty today and they stated I should have received 3 sheets informing me of all the details of the warranty. I will be looking into the laws regarding the disclosures on used cars. More

Smooth Very smooth operation.. I was approved right away over the phone , and because I'm from out of state it was important to me to have great communicatio Very smooth operation.. I was approved right away over the phone , and because I'm from out of state it was important to me to have great communication...and when I arrived I was contacted right away by the dealership then a driver that came and picked me up .the driver was very professional. Once I got there I met the team ,signed papers and was back on the road with plenty of day left for traveling Ps the truck I bought was very hard to find and I could only find it at this dealership I love my new truck ...I'm very happy ...giggity 😊 More

Love my car My sales rep was great with general knowledge and demeanor. I was in and out and got a great car for a good price. On a busy day I was well served. My sales rep was great with general knowledge and demeanor. I was in and out and got a great car for a good price. On a busy day I was well served. More

Buying a used car for my daughter My experience buying a car here has been excellent! David Maxson was helpful, friendly and honest. He answered all my questions and made, what is us My experience buying a car here has been excellent! David Maxson was helpful, friendly and honest. He answered all my questions and made, what is usually not a very pleasant experience, quite enjoyable. I would recommend him, and this dealership, to anyone I know looking to buy a car. More

Great first buyer experience! They made my first car buying experience simple and a pleasure! Everyone was friendly, they explained everything, and helped me any way they could. Da They made my first car buying experience simple and a pleasure! Everyone was friendly, they explained everything, and helped me any way they could. David Maxson is a fantastic salesman he never pressured me, he was extremely kind and helpful. A joy to work with. I got a great deal on a great car! More

ram 3500 Great place to shop for dodge ram everyone was super nice talked with Katie on telephone she was very helpful answered all my questions and I had lots Great place to shop for dodge ram everyone was super nice talked with Katie on telephone she was very helpful answered all my questions and I had lots of them. Luis Peralta was the sales person every helpful did not rush me or try to pressure me in anyway. if I every need another truck will be calling them. just a great place to buy a truck. THANKS More

Excellent Dealership Expierance This was my third new truck from this dealer.All 3 times have been Excellent.Great people to deal with.Angela Adcock and Mary Badgett Had my deal read This was my third new truck from this dealer.All 3 times have been Excellent.Great people to deal with.Angela Adcock and Mary Badgett Had my deal ready and waiting when i arrived.Finance was quick and thorough More

Outstanding Sales Experience Angela, Doug and Mary's commitment to customer service made my out-of-state/sight unseen buying experience like I was actually in their showroom. Util Angela, Doug and Mary's commitment to customer service made my out-of-state/sight unseen buying experience like I was actually in their showroom. Utilizing all technology at hand including a FaceTime test drive gave me confidence in the condition of the vehicle saving me time and money in travel to look at the car in person. The vehicle arrived at my front door exactly as they described/showed me with now surprises. I would definitely buy another vehicle from Kernersville Chrysler Dodge Jeep Ram! Thanks to Angela, Doug and Mary, this was one of the best buying experiences I've had. More

Great experience for car #2 This was our second car through Kernersville. Both times with worked with Dave Maxson and he is awesome. He was a dream to work with and he did not tr This was our second car through Kernersville. Both times with worked with Dave Maxson and he is awesome. He was a dream to work with and he did not try to sell us something, he helped us work through what we wanted. He definitely went the extra mile to get us in our second car. More

Great service after purchas My son just bought his first car. Salesmen helped him the whole way. Even after the purchase had a small problem. Joseph and his team jumped right My son just bought his first car. Salesmen helped him the whole way. Even after the purchase had a small problem. Joseph and his team jumped right in to it and handled very fairly. Was great to see and deal with a dealership who actually cares for there customers. Even after purchas . Will buy again. Thank you for a great experience. More