Kernersville Chrysler Dodge Jeep Ram

BEST overall Experience I found the dealership fast, friendly and efficient, I knew what I wanted, I filled out the application over the internet, was pre approved, came in t I found the dealership fast, friendly and efficient, I knew what I wanted, I filled out the application over the internet, was pre approved, came in test drove the car I wanted, it was cleaned while I signed my paper, and I was out the door.... More

"Exceptional Car Buying Experience" The team at this dealership made our new car buying experience comfortable and stress free, especially Leon Hughes. Leon Hughes' professionalism is to The team at this dealership made our new car buying experience comfortable and stress free, especially Leon Hughes. Leon Hughes' professionalism is top notch. Leon was courteous, very respectful, attentive, and answered all questions to ensure we had all the details of the car prior to purchase. This was truly an exceptional car buying experience thanks to Leon Hughes. He is a great asset to this dealership, We will definitely recommend this dealership to anyone. More

Dubious Listing Twice I've bid on eBay for one of their trucks. Both times two interesting things have happened. One neither time has my "OFFER" under their "MAKE OF Twice I've bid on eBay for one of their trucks. Both times two interesting things have happened. One neither time has my "OFFER" under their "MAKE OFFER" section has shown on eBay like most other listing sellers. The offer is never shown so other buyers don't have a baseline to see whats being bid. Now realize both times I've bid only $1,000 less than their "BUY NOW PRICE" which indicates to me they have no intention of offering anything less than their "MAKE OFFER" amount. From having bought many new vehicles in my life I usually find this type of behavior indicative of dubious sales principles i.e.. bait n switch tactics. Why would they even bother to list "MAKE OFFER" if they KNOW beforehand they are only going to accept the "BUY NOW PRICE?" Well that one's easy, WHEN YOU BID THEY GET YOUR EMAIL and PHONE NUMBER! So I can only deduce they are using this misleading "MAKE OFFER" statements to gain access to try and sell us something else, I mean they never even counter to a "make offer" like most any sales organization would. No I'll not be bidding on their vehicles anymore as I don't' trust a outfit that "plays with its advertising" and is not "forthright" in its listings. More

Exceptional Experience Great customer Service all around. From Sales to Finance everyone worked promptly and diligently to ensure my experience was the best. I would stron Great customer Service all around. From Sales to Finance everyone worked promptly and diligently to ensure my experience was the best. I would strongly recommend purchasing a vehicle from this dealership to anyone. More

Excellent customer service. Leon Hughes provided us the attention and information that we were looking for in our customer experience. He was attentive, helpful, considerate of Leon Hughes provided us the attention and information that we were looking for in our customer experience. He was attentive, helpful, considerate of our time and situation. He found out our interests before providing information. More

Great experience This was the best overall new truck buying experience I have had. I did everything over the internet and phone as I live 500 miles away. Several frien This was the best overall new truck buying experience I have had. I did everything over the internet and phone as I live 500 miles away. Several friends at work also bought from Kernersville. Angela was very helpful and patient as we played e-mail tag for a while. It was a toss-up which truck to buy so I opted for the 2500 diesel. Great price! Great service! Pete delivered it and picked up my trade. It went very smooth. More

Absolutely outstanding Leon Hughes was my salesman, he was nothing less than outstanding!! he made me feel very at ease, no pressure whatsoever, very knowledgeable, patient Leon Hughes was my salesman, he was nothing less than outstanding!! he made me feel very at ease, no pressure whatsoever, very knowledgeable, patient with me (had not bought a new truck in over 10 years) I had went online and read all of his 131 positive reviews and I knew before I even pulled on the sales lot that Leon Hughes would be the salesman that I wanted to deal with, what a Great choice I made. Not only was Mr. Hughes the best I have ever dealt with (and I will go back to him for my next purchase) but the entire staff seem to be very friendly and helpful, I know I was asked at least 15 times if I needed any help or if everything was alright, I was just blown away by how they really cared about their customers and went the extra mile to make sure I was taken care of regardless if I purchased a vehicle or not (THAT IS REAL CUSTOMER SERVICE AT IT BEST!!!!) LEON HUGHES WAS THE BEST!! More

Absolutely Awesome The best customer service. Dont remember buying a car was this easy. Thanks to Leon and Larissa for their superior service during and as well as after The best customer service. Dont remember buying a car was this easy. Thanks to Leon and Larissa for their superior service during and as well as after my purchase. Thanks for showing there still are companies that respect their customers. More

Tried to order new truck and the person NEVER got back to me Sent an email to have someone contact me about special ordering a 2015 RAM 1500. As the owner of 3 previous RAM trucks (all 50k+ trucks), I thought I Sent an email to have someone contact me about special ordering a 2015 RAM 1500. As the owner of 3 previous RAM trucks (all 50k+ trucks), I thought I would try these people out seeing they are local. Because what I was wanting to order was very specific (not even sure if I could order it my way) I asked to be contacted by an actual person that does the ordering, and not to waste my time with a salesman that could not answer my questions, as my time is very important to me. I was contact by a Danen Hinson. I reiterated that I needed to speak with someone that knew the ordering procedure inside and out. She sent me to a person named Mary. I proceeded to tell Mary what I wanted. She kept fumbling around blaming it on computers not working correctly and she would call me back. SHE NEVER DID. Then after Danen emailed me asking if I had any questions about the ordering process. I told her no, that I never even heard back from Mary. She she continued on ranting about me accusing her of being just an order taker and not very knowledgeable and that if I had let her handle it in the first place, then I would have my answers. Her attitude was VERY unprofessional and she was down right rude. After all, she was the one that sent me to Mary in the first place. Save yourself some time, SHOP ELSEWHERE. I know I am. If all the employes are like Danen Hinson, then you are better off anyways. More

Excellent Dealer from price to customer service Leon Hughes was awesome. Highly recommend both Leon and the dealership in general. Everybody was very patient as I changed my mind 3 times on which Leon Hughes was awesome. Highly recommend both Leon and the dealership in general. Everybody was very patient as I changed my mind 3 times on which truck I purchased. They sent a driver 1.5 hours to pick me up at a hotel when I flew in. And pricing was the best in the country. All in all a very good experience. JP More