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Kerry Toyota

Florence, KY

4.6
1,826 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,826 reviews

July 14, 2022

I am always pleased and satisfied with the work at this Toyota dealership the customer service is excellent and they always do great work my rep is Greg Siegmundt I've been going to him for many years now More

by smurfy1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt
Jul 15, 2022 -

Kerry Toyota responded

smurfy1948,Thank You for the kind comments about our team and this great review! We sincerely value your business and look forward to your next visit!

July 14, 2022

I was very pleased with the entire process of purchasing my car. It took a little while to get it in under the circumstances and that was understandable. More

by NOV1454
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Mulkey, Justin Miley, Dustin Robinson
Jul 15, 2022 -

Kerry Toyota responded

Thank You for the kind comments about our team and this great review!

July 12, 2022

My dash warning lights are still on after it was "fixed". Now I have to come back in to get them reset...boo More

by deaddanpick
Recommend Dealer
No
Employees Worked With
Ben, Erin Canter
Jul 15, 2022 -

Kerry Toyota responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please give our service manager a call so we can work towards a solution. Thank you and have a great day.

July 12, 2022

Fast friendly and efficient they always call me when my car is ready for pick up . More

by Lindasingleton63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Jul 13, 2022 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review!

July 11, 2022

You were honest. I appreciate that the most. Thank you for helping me and setting thing straight. More

by jshingleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Jul 11, 2022 -

Kerry Toyota responded

Thank You for sharing your positive experience and this great review!

July 11, 2022

Caught a problem with my brakes . ..much appreciated. The guidance not to have a Transmission flush but instead take care of my coolant and hybrid coolant was a win More

by steve.briner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch, Carl Taylor
Jul 11, 2022 -

Kerry Toyota responded

Thank You Steve for sharing your positive experience.

July 09, 2022

Toyota of Florence provides awesome service their service team is very professional and explains all service needed as well as service preformed. My service agent was Deborah (Debra) she was wonderful assuri More

by LISHBRAZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah (Debra), Brad Simpson, Mark Williams, Carl Taylor
Jul 11, 2022 -

Kerry Toyota responded

LISHBRAZ, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

July 07, 2022

Very pleasant and don't feel like they take advantage of the fact I know very little about my car ..lol More

by ericajalfes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Jul 08, 2022 -

Kerry Toyota responded

ericajalfes,thanks for your praise and kind comments about our team.

July 07, 2022

They were fast, friendly and well organized. I have always been impressed with the process. More

by mainhl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Jul 08, 2022 -

Kerry Toyota responded

mainhl, thanks for your praise and kind comments about our team.

July 07, 2022

The service department does a fantastic job whenever I come in to have work done. They get me in and out the door quickly and correctly. More

by Mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Jul 08, 2022 -

Kerry Toyota responded

Mason, we are very happy to have provided you with such a positive experience!

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