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Kerry Toyota

4.4

251 Lifetime Reviews

6050 Hopeful Church Road, Florence, Kentucky 41042
Call (859) 371-3939

Top Reviewed Employees

John Sandlin, Pre-Owned Car Sales, Kerry Toyota

John Sandlin

Pre-Owned Car Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tim Marsh, Pre-Owned Car Sales, Kerry Toyota

Tim Marsh

Pre-Owned Car Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
CJ Gray, New Car Sales, Kerry Toyota

CJ Gray

New Car Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dan Borlo, Pre-Owned Car Sales, Kerry Toyota

Dan Borlo

Pre-Owned Car Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

October 05, 2017

"Horrible experience"

- Josh1

Really tight with their warranty. I bought my vehicle not even a year ago and it was making a weird noise when i would start it. I had them check it out 2 months after i bought it and they said nothing was wrong. I had to go get it inspected somewhere else to figure out what was wrong. Kerry Toyota charged me to even look at my car a week ago, which should have still been under warranty. Customer service was very rude and disrespectful to me. Would not recommend even my worst enemy to buy a car from here!

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Employees Worked With

Specific employee is not listed

August 31, 2017

"Service quicker than expected. Comprehensive estimate."

- Papa2U

Great job on finishing my service more quickly than expected, even though I was quite early for appointment. Great estimate on new tires too. Service was at Covington Service Center. Not sure which associates helped me. Gave 5 star ratings to all.

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Employees Worked With

Erin Canter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Laura Hall
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kyle Jostmeyer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Carl Taylor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

August 29, 2017

"Excellent Customer Service"

- A. Brashear

I received excellent customer service from my sales specialist Luke Hohl. Actually he is the reason I bought the Rave4!!! I was dreading the experience of buying a new car. From the minute he came up and asked if he could help me and shook my hand he made me feel so comfortable, he was so nice, so polite and very accommodating. He was very knowledgeable of the vehicle. He explained everything to me in detail! He went out and got the exact vehicle that I described to him. Brought it up and let me test drive it. Answered all of my questions and explain things I didn't even ask. If everyone in Customer Service loved their job as much as he does life would be much easier for everyone!!! Last Saturday was my lucky day!!! Love my new RAV4!!!

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Employees Worked With

Luke Hohl/Sales Specialist

Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Free WiFi
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines