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Kerry Toyota
Florence, KY
1,826 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,826 reviews
June 20, 2022
Upon delivery of my 2022 Highlander I notice a slice in the steering wheel. They said they would fix it just got it back from being “fixed” and it looks the same. Called back and they said that’s all they the steering wheel. They said they would fix it just got it back from being “fixed” and it looks the same. Called back and they said that’s all they can do! Not acceptable! Especially since I work for Toyota. That is not the quality of work I’m used to! More
by BBICKERS06
Verified CustomerEmployees Worked With
Nicole no stars
June 19, 2022
We found each person that helped us along the way with our purchase was quite professional, kind, & made things happen, using some. technology to see that we got the vehicle we wanted. Never have we ever our purchase was quite professional, kind, & made things happen, using some. technology to see that we got the vehicle we wanted. Never have we ever in our lifetime done the selection of a new vehicle by selecting from a list on the computer, seeing when it was going to be assembled & have delivery 3 weeks later. Actually maybe better that roaming the car lot for a long time in all types of possible weather. A good experience for us was had at KERRY TOYOTA! More
by EMMCGINN
Employees Worked With
Dustin Robinson, Micah Arrowood, Brian Haywood
June 16, 2022
I was completely happy with the service I received and the fact that my car was done on time and as promised. The service manager kept me informed and was very professional. the fact that my car was done on time and as promised. The service manager kept me informed and was very professional. More
by RMYERS0919
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
June 16, 2022
My family and I have bought multiple cars from Kerry Toyota and I have my car serviced with Kerry. I always get a decent trade in price and the sales people are conscientious. Toyota and I have my car serviced with Kerry. I always get a decent trade in price and the sales people are conscientious. More
by SUSAN.NILES
Employees Worked With
David, Dewey Cottingham, Micah Arrowood, Ryan Naviaux
June 16, 2022
Very well organized and helpful. Truly appreciate the time they spent going over the service report explaining what needed repaired/replaced. Truly appreciate the time they spent going over the service report explaining what needed repaired/replaced. More
by elsatch47
Employees Worked With
Greg Siegmundt
June 15, 2022
Excellent service! ! They kept me up to date throughout the process. Everything was fixed as stated. Haven’t had any issues since. I was able to get an appointment quick ! They kept me up to date throughout the process. Everything was fixed as stated. Haven’t had any issues since. I was able to get an appointment quickly. More
by baxleyas
Employees Worked With
Kevin
