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Kerry Toyota

Florence, KY

4.5
1,841 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,841 reviews

May 27, 2022

They got my truck in and out quick and with great service! Would recommend to anyone! More

by Billybarley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
May 27, 2022 -

Kerry Toyota responded

Thank You so much for this great review and recommendation!

May 27, 2022

The service center was pleasant and efficient to deal with. The work was completed in the time frame I was told beforehand. Pleasantly surprised that a total check of the fluids, tires, lights etc was do More

by JACK.ABELN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch
May 27, 2022 -

Kerry Toyota responded

Thank You so much for this great review!

May 27, 2022

A quality, caring, hard working,joyful group off people throughout the entire repairs and oil changes. Great job to all I worked with, thank you More

by jguppy80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
May 27, 2022 -

jguppy80 responded

great place for all types of services, and repairs.

May 27, 2022

Always been great to deal with them. Made my last 4 purchases & all my service maintenance @ Kerry Toyota More

by MRPUGH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewey Cottingham
May 31, 2022 -

Kerry Toyota responded

Thank You for the kind comments about our team and this great review!

May 26, 2022

Drove over 4 hours after finding a beautiful 2021 Lexus on line. Our sales person, Bryce Briggs was the best and came in on his day off to help us complete our purchase! Had great service! Kerry Toyota eve More

by CK2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Marsh, Jeremy Schmidt, Bryce Briggs
May 27, 2022 -

Kerry Toyota responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new Lexus!

May 26, 2022

Work done on time and no surprises. Saved money on long term oil change package More

by MICAH.GREENWOOD
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
May 26, 2022 -

Kerry Toyota responded

Hi, thank you so much for the positive review!

May 26, 2022

My trust level for here has gotten lower. A year or two ago I was told I had seepage. Last visit before this one (I believe) guy said my car was ready and no issues. And I asked so I no longe More

by FREY4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
May 27, 2022 -

Kerry Toyota responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please give our service manager Jason a call so we can work towards a solution. Thank you and have a great day.

May 27, 2022 -

FREY4 responded

There is really no solution except to do the little things to keep a loyal customer. I will definitely be back because my car has been serviced there since bought. I trust Carl and thank him for his honesty...as in, wipers just needed to be wiped off.

May 26, 2022

Excellent follow through and response to my questions and concerns regarding the ongoing electrical issue More

by JJ2270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
May 27, 2022 -

Kerry Toyota responded

Hi, your wonderful feedback and rating mean a lot to us.

May 26, 2022

A good place to do business Very polite Rasonably priced Very quick service Did not have to wait long Would go back anytime More

by willrichardson1941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
May 27, 2022 -

Kerry Toyota responded

Hi, your wonderful feedback and rating mean a lot to us.

May 25, 2022

They were very friendly and knew exactly what was going on. Will be returning there More

by DCB6981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
May 26, 2022 -

Kerry Toyota responded

Hello, thank you for sharing your positive experience!

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