Kerry Toyota

Really got to the bottom of what was wrong with my car and took the time to find out what was wrong with it . and took the time to find out what was wrong with it . More

I WAS EXTREMELY PLEASED WITH THE CUSTOMER SERVICE RECEIVED FROM EACH STAFF PERSON WHO ASSISTED ME AND THE QUALITY OF PROFESSIONALISM FROM THE SERVICE FOLKS. A BIG SHOUT OUT TO DEBRA IN THE SERVICE DE RECEIVED FROM EACH STAFF PERSON WHO ASSISTED ME AND THE QUALITY OF PROFESSIONALISM FROM THE SERVICE FOLKS. A BIG SHOUT OUT TO DEBRA IN THE SERVICE DEPT (5 STARS), WHO SKILLFULLY MANAGED MY AUTO REPAIR NEEDS AND SERVICE SCHEDULING! WHILE I ORIGINALLY SOUGHT HELP RESOLVING AIR CONDITIONING PROBLEMS, DURING EVALUATION, THE TECHNICIAN FOUND AN OIL LEAK REQUIRING URGENT REPAIR. IF HE HAD NOT FOUND THE SMALL LEAK SINCE THERE WAS NO DRIVEWAY EVIDENCE OF OIL SPOTTING, I WOULD BE REQUIRED TO REPLACE A SEIZED ENGINE. THE AIR CONDITIONING IS OK NOW. More

This dealership has never been able to find my lease through TEMA. It always takes 15 minutes or more of me standing at the desk while someone stares at a computer screen. I feel much more comfortable a through TEMA. It always takes 15 minutes or more of me standing at the desk while someone stares at a computer screen. I feel much more comfortable at Dry Ridge Toyota. They never have an issue. More

The front desk support is very good but I picked up my truck and my driver side door edge guard is gone. I’ve had issues with this part before, and your service team has replaced them, but after this l truck and my driver side door edge guard is gone. I’ve had issues with this part before, and your service team has replaced them, but after this last visit someone removed it and said nothing. My presumption is that the new guard had issues and someone pulled it off to address and forgot? More

My sales persons (Elvis and Brian) helped me a lot navigating us selecting a right vehicle. They were very professional and provided me with the updates about the status of the vehicle in every step. navigating us selecting a right vehicle. They were very professional and provided me with the updates about the status of the vehicle in every step. Initially we were skeptical about the dealerships. However, after dealing with the Kerry Toyota we changed our opinion. You will be on our first list when we are in the market for our next car. Highly recommended. More

The service department checked me in upon arrival. The service took longer than anticipated bu I was updated on the timing. Check-out was easy too. The service took longer than anticipated bu I was updated on the timing. Check-out was easy too. More

Your customer service is outstanding! ! Your employees / Staff are very friendly and helpful. Thanks for the outstanding service and support ! Your employees / Staff are very friendly and helpful. Thanks for the outstanding service and support More

Everything went well. It was easy to make the appointment. When the car was ready the service manager called and told us everything that was done and the car was in real It was easy to make the appointment. When the car was ready the service manager called and told us everything that was done and the car was in really good shape. More

Service time was very efficient. The "pit crew" strategy appears to be paying off quite well for the customer. The "pit crew" strategy appears to be paying off quite well for the customer. More

They do a wonderful job very nice people they are very good at what they do they get you in and out on time good at what they do they get you in and out on time More