
Kerry Toyota
Florence, KY
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I have been to this service center multiple times and have left happy every time. Having oil changed and tires rotated, recalls fixed and other minor brake work. The work has always been quick and done r have left happy every time. Having oil changed and tires rotated, recalls fixed and other minor brake work. The work has always been quick and done right the first time. More
Kerry Toyota made my first experience at a service dealership pleasant and comfortable. My cat was done sooner than I expected and every person I interacted with was very helpful. dealership pleasant and comfortable. My cat was done sooner than I expected and every person I interacted with was very helpful. More
Complimentary refreshments were nice while waiting. I don't like that the online scheduling service won't let you do more than one thing. Would have liked a check-in perhaps halfway through the service I don't like that the online scheduling service won't let you do more than one thing. Would have liked a check-in perhaps halfway through the service to give me an update on how much longer it was going to be. I'm thankful that this oil change service was free with the new vehicle because there is no WAY I would have paid what the invoice quoted for a simple oil change. More
Overall positive experience. Liked working with Elvis. He was courteous and friendly. I would return to him as a customer. Liked working with Elvis. He was courteous and friendly. I would return to him as a customer. More
They were extremely busy but still managed to be efficient with timing for my service! They’ve made their waiting area really nice with complimentary food/ drinks for waiting guests. All around gre efficient with timing for my service! They’ve made their waiting area really nice with complimentary food/ drinks for waiting guests. All around great visit and will be returning regularly:) More