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Kerry Toyota

Florence, KY

4.6
1,832 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,832 reviews

May 06, 2022

Kerry has always given me fast, courteous service and are able to accommodate my busy schedule when I need maintenance on my vehicle . They are honest , fair, and very knowledgeable too! More

by khyde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Crowe
May 09, 2022 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

May 06, 2022

i have always received excellent service at this dealership. This last service was also excellent and my car was ready in less than estimated time. More

by WAYNE.PETRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Crowe
May 09, 2022 -

Kerry Toyota responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

May 05, 2022

Customer oriented, seem to be attentive if customer is waiting and willing to arrange loaner vehicle. Apparent warranty part on backorder, currently waiting for scheduled repairs. Nice customer lounge fa More

by GCULLERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
May 06, 2022 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review!

May 05, 2022

Went for an oil change and tire rotation and was out the door in about 30 minutes More

by TM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
May 06, 2022 -

Kerry Toyota responded

Hello, We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

May 04, 2022

Complimentary refreshments were nice while waiting. I don't like that the online scheduling service won't let you do more than one thing. Would have liked a check-in perhaps halfway through the service More

by UnionToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erin Canter
May 05, 2022 -

Kerry Toyota responded

Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

May 04, 2022

They were so amazing. I won't be going anywhere else in the future. Carl Taylor is top notch! More

by Dust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor, Jason Crowe
May 04, 2022 -

Kerry Toyota responded

Dust, Thank You so much for this wonderful review and kind comments.

May 04, 2022

I bring my car to dealership even though I could take it places that are much cheaper More

by WNG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
May 04, 2022 -

Kerry Toyota responded

Thank You for this great review. We do sincerely value your business and look forward to your next visit with us.

May 04, 2022

I have been to this service center multiple times and have left happy every time. Having oil changed and tires rotated, recalls fixed and other minor brake work. The work has always been quick and done r More

by watermanc3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
May 04, 2022 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

May 04, 2022

Kerry Toyota made my first experience at a service dealership pleasant and comfortable. My cat was done sooner than I expected and every person I interacted with was very helpful. More

by Catherine.murphy823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
May 04, 2022 -

Kerry Toyota responded

Catherine, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

May 04, 2022

Outstanding work and great service the people were very friendly and helpful. I would go back More

by Brianmstine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
May 05, 2022 -

Kerry Toyota responded

Thank You for your kind comments about our team!

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