
Kerry Toyota
Florence, KY
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My service technician was one of the nicest, most genuine and sympathetic people I've spoken to. He was professional and spoke with such a nice calm tone. Never knew how much that meant until now. and sympathetic people I've spoken to. He was professional and spoke with such a nice calm tone. Never knew how much that meant until now. More
Good maintenance package for oil and standard maintenance but the extended warranty is a joke asked to fix something on my 4Runner and was told it’s not covered then why in the xxxx did I pay for a extended but the extended warranty is a joke asked to fix something on my 4Runner and was told it’s not covered then why in the xxxx did I pay for a extended warranty (bumper to bumper) ? More
Awesome sales team! Everything went flawlessly! Would definitely go there again when needed! Ask for Freddie! Everything went flawlessly! Would definitely go there again when needed! Ask for Freddie! More
They do excellent service, i assumed that something went wrong with my service and after speaking with Jason C. and Kerry toyota servicing the parking break, i am completely satisfied and proud to be part wrong with my service and after speaking with Jason C. and Kerry toyota servicing the parking break, i am completely satisfied and proud to be part of the KERRY TOYOTA FAMILY!!! More
Kerry does good work however the last 3 or 4 service calls, I never received a call to let me know that the service was complete. On 2 of these occasions, I have had to wait until the following morning calls, I never received a call to let me know that the service was complete. On 2 of these occasions, I have had to wait until the following morning to get my vehicle as they close at 6pm and it was too late for me to pick it up. Very frustrating . More
Greg is great. Very helpful. Takes his work seriously. Great customer service. He attends to needs and concerns as if it was for his own car. Very helpful. Takes his work seriously. Great customer service. He attends to needs and concerns as if it was for his own car. More