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Kerry Toyota

Florence, KY

4.6
1,832 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,832 reviews

April 27, 2022

Knowledgeable staff, quick service, never try’s to force you until repairs as some shops do. More

by charles_traurig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Apr 28, 2022 -

Kerry Toyota responded

Charles, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

Apr 28, 2022 -

charles_traurig responded

Recommending you not only for sales of new or used vehicles but also as a service department to maintain that vehicle.

April 27, 2022

Service was timely, proactive and thorough explanations provided for work being done and recommendations for future service. More

by teknoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Apr 28, 2022 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review!

April 27, 2022

Very helpful quick and courteous. Great customer service clean waiting room and bathroom. Good coffee More

by DTARVIN0122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Apr 28, 2022 -

Kerry Toyota responded

We really appreciate your positive review!

April 27, 2022

I would recommend your dealer ship to anyone and would suggest they speak to Kevin More

by User-ccd52ebec9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 28, 2022 -

Kerry Toyota responded

Your recommendation means so much to us and we're so happy to have earned it.

April 27, 2022

Great service! Easy, convenient and timely. I would recommend to buy and service their vehicle at Kerry Toyota. More

by SPATTERSON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter
Apr 28, 2022 -

Kerry Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 26, 2022

Almost 2 hrs for an oil changes seems a little to long when we are waiting! More

by Martini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Apr 26, 2022 -

Kerry Toyota responded

Thank You for this feedback, we are always looking for ways to improve.

April 26, 2022

They saw me immediately, quickly found the issue and had me in and out before my ride could even get there. They are reliable, in my experience honest, and do solid work that they stand behind. More

by shanefisher0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin was my service advisor. Carl checked me in., Carl Taylor
Apr 26, 2022 -

Kerry Toyota responded

Thank You so much for this wonderful review.

April 26, 2022

Great service and great people. Will always shop there because I know I will be treated well More

by whitmerk2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Apr 26, 2022 -

Kerry Toyota responded

Thank You so much for this great review!

April 26, 2022

Excellent! I appreciate Brandon calling me 3 times for update and clarification of need. He was a delight to chat with. Thank you for your courtesy and respect. More

by spike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon in parts and service department
Apr 27, 2022 -

Kerry Toyota responded

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

April 26, 2022

Easy convenient online scheduling for appointments to come in and work with advisors who have great customer service. Techs perform work in an efficient & timely manner More

by Jax8822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg in the Service Dept
Apr 27, 2022 -

Kerry Toyota responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

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