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Kerry Toyota

Florence, KY

4.6
1,825 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,825 reviews

April 13, 2022

Everybody there is real friendly the service is always good and I will be back again More

by Shep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor
Apr 14, 2022 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review!

April 13, 2022

Customer service representative was very condescending. I did my research and knew what I was talking about, yet I was still treated like a second-class citizen. The tech that performed the actual work on More

by Burr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bowman (5 stars), Brandon Cady, Jason Crowe
April 13, 2022

Easy to schedule. Timely in completion. Very pleasant to deal with. Nice facility Gabe me coupons More

by NIGHTDROP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coutermarsh,Ben
Apr 14, 2022 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review!

April 13, 2022

On tire rotation of my 20 rav4 the two mag wheels on the passenger side were scratched bad. Did not notice until I got home More

by VANPROPERTIES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Crowe
April 12, 2022

Fred Rogers is the best guy you will ever meet on this planet! Honest, knowledgeable and professional! I will follow him no matter what dealership he works for! More

by Bucklers13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Rogers
Apr 12, 2022 -

Kerry Toyota responded

Thank You for this great review and kind comments about Fred!

April 12, 2022

I noticed I had 2 nails in my tire. The service dept. got me in immediately and took care of this issue! Service was great! The cost was minimal! Yaye!! More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Crowe
Apr 12, 2022 -

Kerry Toyota responded

Pat, Thank You so much for this positive review and kind comments about our team! We look forward to your next visit with us.

April 12, 2022

The service department is always easy to deal with. They keep me updated on the status and make recommendations for maintenance without trying to sell the service. More

by kathy.fergus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 12, 2022 -

Kerry Toyota responded

Kathy, Thank You for sharing this wonderful review. We look forward to your next visit with us.

March 25, 2022

I just bought a Toyota Tacoma and I love it! ! Chandler Yeary was the sales person, and he was very knowledgeable about everything to do with this truck. He was always very nice and found answer More

by tonyndreamer
Recommend Dealer
Yes
Employees Worked With
Jake Jackson, Chandler Yeary
Mar 25, 2022 -

Kerry Toyota responded

Hi Tony, thank you for taking the time to share your experience working with Chandler at Kerry Toyota! We appreciate your review, and hope to work with you again in the future!

March 23, 2022

It was a very fast, easy experience for me. This was my first time purchasing a vehicle on my own and everyone was very nice and helpful! More

by Danielle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Knezic, Mike Arlinghaus
Mar 24, 2022 -

Kerry Toyota responded

Thank you for sharing your 5-star review! We look forward to seeing you next time at Kerry Toyota!

March 23, 2022

Great Great friendly service but still too too too too too too too too expensive More

by jim21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Mar 28, 2022 -

Kerry Toyota responded

We appreciate your honest feedback and encourage you to reach out if you have additional concerns. Thank you, Customer Service Team - - 859-371-3939 ext 301

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