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Kerry Toyota

Florence, KY

Overview
Reviews
Vehicles
4.6
1,838 Reviews
Call Dealership (859) 371-3939
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6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,838 reviews

April 20, 2022

Was made aware of a discount program that would save me money over the next 5 service appointments. Appreciate their quick turnaround time every time I’m there for service More

by Jrm1429
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor
Report | Print
Apr 21, 2022 -

Kerry Toyota responded

Hi, we are very happy we could provide you with a positive experience!

April 20, 2022

It’s very easy to schedule multiple service appts. Greg Seigmundt is fantastic. He’s the reason we continue to own Toyotas. More

by cmize
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Seigmundt
Report | Print
Apr 21, 2022 -

Kerry Toyota responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

April 19, 2022

Predatory financing requirements on car sales and additional accessories at this location. Customer service was fine. More

by LASTON
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Courtney, Justin Miley, Mark Williams, Jeremy Schmidt, Ed Hummell, TR Miller, Micah Arrowood, Thomas Simpson
Report | Print
Apr 21, 2022 -

Kerry Toyota responded

I would like to get a better understanding of your low rating. Can you please email me at aelmore@kerryautomotive.com

April 18, 2022

It was a pleasant experience. The work was completed in a timely manner and I was on my way! I would recommend. More

by Teal NALLY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carl Taylor, Jason Crowe
Report | Print
Apr 18, 2022 -

Kerry Toyota responded

Hi, thank you so much for the positive review and recommendation.

April 18, 2022

We have purchased at least 6 Toyota’s from Kerry and I have not had a problem with their service. They need to get vehicles back on the lot so we can see the new vehicles. More

by Miketlawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Report | Print
Apr 18, 2022 -

Kerry Toyota responded

Thanks for taking the time to leave us this information about your recent visit.

April 18, 2022

We had a very pleasant experience with sales staff! The entire process was pretty quick and easy. More

by JODISTECZYNSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewey Cottingham, Dave Courtney, Mike Svach
Report | Print
Apr 18, 2022 -

Kerry Toyota responded

Hi, thank you so much for the positive review!

April 16, 2022

I have purchased 2 vehicles from Kerry Toyota and have had my 2015 Sienna serviced here for years. I bought a used vehicle just last week. It didn’t go off without a hitch, but Kerry Toyota responded to More

by Heather M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole (called me to schedule getting part replaced), Brad Simpson, Tim Marsh, Mark Williams, Ed Hummell
Report | Print
Apr 18, 2022 -

Kerry Toyota responded

Heather, Thank you for taking the time to let us know how we did. We hope you have a great day and we look forward to your next visit!

April 16, 2022

They were timely in completing my service. Very friendly and professional. Also very thorough in explaining my service diagnostics. More

by TLYTLE16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Apr 18, 2022 -

Kerry Toyota responded

Thank You for the kind comments about our team and this great review!

April 15, 2022

.They were Very professional and quick, they informed me on everything they did and answered questions. More

by pike1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Report | Print
Apr 18, 2022 -

Kerry Toyota responded

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

April 15, 2022

Oil change and tire rotation in about an hour. Easy online scheduling. Friendly service managers. More

by RAVioli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I have no idea.
Report | Print
Apr 18, 2022 -

Kerry Toyota responded

Hi, thank you so much for the positive review!

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