
Kerry Toyota
Florence, KY
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The service department is always easy to deal with. They keep me updated on the status and make recommendations for maintenance without trying to sell the service. They keep me updated on the status and make recommendations for maintenance without trying to sell the service. More
I just bought a Toyota Tacoma and I love it! ! Chandler Yeary was the sales person, and he was very knowledgeable about everything to do with this truck. He was always very nice and found answer ! Chandler Yeary was the sales person, and he was very knowledgeable about everything to do with this truck. He was always very nice and found answers to all my questions. He was very helpful with the whole ordeal. It made buying this vehicle very pleasant. Everyone we came in contact with was very pleasant and helpful. More
It was a very fast, easy experience for me. This was my first time purchasing a vehicle on my own and everyone was very nice and helpful! This was my first time purchasing a vehicle on my own and everyone was very nice and helpful! More
Your counter associate is terrific but the quality of work on my vehicle was disappointing. I had a recall service and when they re-installed my headliner it wasn’t done properly. Now I have to go back t work on my vehicle was disappointing. I had a recall service and when they re-installed my headliner it wasn’t done properly. Now I have to go back to get it corrected More
Micah and his team were wonderful. They were totally upfront and helpful when I had questions and most importantly concerns. They were totally upfront and helpful when I had questions and most importantly concerns. More
I never appreciated Toyota dealership until I bought another brand and the service was so awful I wrote them and used your dealership as how to run a successful dealership another brand and the service was so awful I wrote them and used your dealership as how to run a successful dealership More
Met with Dewey Cunningham to discuss purchasing a new Tacoma. They had no vehicles in stock. Not a single new Toyota vehicle was on there lot. He gave me a very low trade in offer on my vehicle. And show Tacoma. They had no vehicles in stock. Not a single new Toyota vehicle was on there lot. He gave me a very low trade in offer on my vehicle. And showed me on his computer a truck which had not been built yet. And wanted a 500 dollar deposit on it. I had no intention on giving five hundred dollars to Kerry to hold a vehicle that was yet to even exist. Told him I would think about it he said can you give us anything. First I told him no then he kept on and kept on. I told him I would give him a hundred dollars but I would have to go to the bank first. He wanted my wife to stay there while I went to the bank. Yeah that wasn’t happening. I was getting pretty upset so we left. I went right after leaving there to mike castrucci ford in Alexandria and bought a new ford ranger. They gave me what I wanted for my vehicle and a much better deal over all. I would not do business with Kerry Toyota. I had purchased a new Tacoma from Kerry in 2013. It was not the best experience either but not near as bad as my recent visit. More