Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

Kerry Toyota

Overview Reviews (1,838) Inventory (273)

Kerry Toyota

Name: Kerry Toyota
Address: 6050 Hopeful Church Rd, Florence, KY, 41042, US
Telephone: (859) 371-3939
Rating: 4.6

4.6

1,838 Reviews

6050 Hopeful Church Rd, Florence, Kentucky 41042

Directions Directions

Sales: (859) 371-3939

Service: (859) 371-1518

Parts: (859) 371-9472

Contact Dealership

Kerry Toyota

Florence, KY

Overview

Reviews

Vehicles

4.6

1,838 Reviews

Call Dealership (859) 371-3939

View Awards

6050 Hopeful Church Rd

Florence, KY

41042

Directions

4.6

1,838 Reviews

Write a Review

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

Overview Reviews (1,838) Inventory (273)

Contact Kerry Toyota

Sales: (859) 371-3939

Service: (859) 371-1518

Parts: (859) 371-9472

Call (859) 371-3939

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Contact Dealership

Filter Reviews by Keyword

buying experience customer service helpful car service friendly staff Kerry price professional

By Type

Showing 1,838 reviews

April 14, 2022

SERVICE VISIT

Kevin Fitch tried for two days, talking to me on the phone several times, to figure out why mr Avalon would not start. He’s the best! So glad he’s back. phone several times, to figure out why mr Avalon would not start. He’s the best! So glad he’s back. More

by t2010rouble

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kevin Fitch

Report | Print

Apr 14, 2022 -

Kerry Toyota responded

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

April 14, 2022

SERVICE VISIT

The service department at Kerry is always efficient and thorough. It is always service with a smile. thorough. It is always service with a smile. More

by RENEELMURRAY51

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Carl Taylor

Report | Print

Apr 14, 2022 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

April 14, 2022

SERVICE VISIT

Always helpful, courteous, and pleasant. Informative regarding status of auto, what was done, any concerns and explanation of inspection results. Informative regarding status of auto, what was done, any concerns and explanation of inspection results. More

by kjfisch071170

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Carl Taylor

Report | Print

Apr 18, 2022 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future.

April 13, 2022

SERVICE VISIT

On tire rotation of my 20 rav4 the two mag wheels on the passenger side were scratched bad. Did not notice until I got home passenger side were scratched bad. Did not notice until I got home More

by VANPROPERTIES

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Employees Worked With

Jason Crowe

Report | Print

April 13, 2022

SERVICE VISIT

Everybody there is real friendly the service is always good and I will be back again good and I will be back again More

by Shep

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Erin Canter, Carl Taylor

Report | Print

Apr 14, 2022 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review!

April 13, 2022

SERVICE VISIT

Customer service representative was very condescending. I did my research and knew what I was talking about, yet I was still treated like a second-class citizen. The tech that performed the actual work on I did my research and knew what I was talking about, yet I was still treated like a second-class citizen. The tech that performed the actual work on my truck, however, was great. More

by Burr

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Chris Bowman (5 stars), Brandon Cady, Jason Crowe

Report | Print

April 13, 2022

SERVICE VISIT

Easy to schedule. Timely in completion. Very pleasant to deal with. Nice facility Gabe me coupons Timely in completion. Very pleasant to deal with. Nice facility Gabe me coupons More

by NIGHTDROP

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Coutermarsh,Ben

Report | Print

Apr 14, 2022 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review!

April 12, 2022

SALES VISIT - NEW

Fred Rogers is the best guy you will ever meet on this planet! Honest, knowledgeable and professional! I will follow him no matter what dealership he works for! planet! Honest, knowledgeable and professional! I will follow him no matter what dealership he works for! More

by Bucklers13

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Freddie Rogers

Report | Print

Apr 12, 2022 -

Kerry Toyota responded

Thank You for this great review and kind comments about Fred!

April 12, 2022

SERVICE VISIT

I noticed I had 2 nails in my tire. The service dept. got me in immediately and took care of this issue! Service was great! The cost was minimal! Yaye!! The service dept. got me in immediately and took care of this issue! Service was great! The cost was minimal! Yaye!! More

by Pat

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jason Crowe

Report | Print

Apr 12, 2022 -

Kerry Toyota responded

Pat, Thank You so much for this positive review and kind comments about our team! We look forward to your next visit with us.

April 12, 2022

SERVICE VISIT

The service department is always easy to deal with. They keep me updated on the status and make recommendations for maintenance without trying to sell the service. They keep me updated on the status and make recommendations for maintenance without trying to sell the service. More

by kathy.fergus

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ben

Report | Print

Apr 12, 2022 -

Kerry Toyota responded

Kathy, Thank You for sharing this wonderful review. We look forward to your next visit with us.

Kerry Toyota

Kerry Toyota Awards Awards

Showing 1,838 reviews

Map and Directions to Kerry Toyota