Back

Kerry Toyota

Florence, KY

4.6
1,830 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

Directions

By Type

Showing 1,830 reviews

March 11, 2022

Met with Dewey Cunningham to discuss purchasing a new Tacoma. They had no vehicles in stock. Not a single new Toyota vehicle was on there lot. He gave me a very low trade in offer on my vehicle. And show More

by Fordowner86
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dewey Cottingham
Mar 28, 2022 -

Kerry Toyota responded

Thank you for you sharing your experience. Since COVID, inventory has been low and we are now reserving vehicles for customers. We do require a $500 deposit to hold the vehicle. I understand if you did not want to put the money down and how it can be inconvenient to have to order your vehicle. I am happy to hear you were able to find a truck at another dealership. We wish you well with your new vehicle.

Apr 01, 2022 -

Fordowner86 responded

Does not excuse your pushy sales tactics, or your salespersons idea of customer service. I will run into him out and about. And he and I will have this conversation at an appropriate place and time.

March 09, 2022

Service adjuster very nice and helpful and truck was finished sooner than expected and it was great experience More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Think it was Ben on Saturday morning
Mar 09, 2022 -

Kerry Toyota responded

We're so happy to hear this, Ron! Thank you for the great review, from all of us here at Kerry Toyota!

March 09, 2022

Kerry Toyota is always professional, fast and always a great experience. Thank you, Kerry Toyota More

by NICKYHAMBURG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor, Jason Crowe
Mar 09, 2022 -

Kerry Toyota responded

Nicky, we appreciate your review! Thank you so much!

March 09, 2022

We were very pleased with our service at Kerry Toyota. We have been looking for a used car. We found one online. The staff at Kerry Toyota responded to us. They. brought the car to us for a test driv More

by DANOFKY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Langford
Mar 10, 2022 -

Kerry Toyota responded

It means a lot to us to hear that your visit earned us five stars! Thank you for coming to Kerry Toyota!

March 08, 2022

Friendly and easy staff. Quick work and had a nice waiting room also for customers. More

by INFANTRY11BW25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sears
Mar 08, 2022 -

Kerry Toyota responded

Thank you for reviewing your recent visit with the Kerry Toyota team! We hope we have the opportunity to serve you again in the future!

March 08, 2022

Great service! Greg is the best service manager. He's very professional and extremely helpful More

by DARYL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Mar 08, 2022 -

Kerry Toyota responded

Thank you for trusting Greg & the Kerry Toyota team with your service needs! We appreciate your wonderful feedback and look forward to your next visit!

March 08, 2022

Very fast and friendly service, waiting rooms were very comfortable and relaxing! No complaints, can’t wait to go back! More

by JOSHSKAGGS78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Mar 08, 2022 -

Kerry Toyota responded

We're so happy to hear you enjoyed your recent visit here at Kerry Toyota! Thank you for the positive feedback. We look forward to seeing you next time!

March 08, 2022

Toyota Team Members are always pleasant and easy to work with coupled with quick service. Waiting accommodations are clean and inviting. More

by KBANNICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Mar 08, 2022 -

Kerry Toyota responded

Thank you for the wonderful review of our team here at Kerry Toyota! We appreciate your support and look forward to seeing you next time!

March 08, 2022

They do an efficient job! Carl at the counter does a great job!! He calls with all your information!! Super nice guy!!! More

by TELSCHERJUDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Mar 08, 2022 -

Kerry Toyota responded

Thank you for the fantastic feedback! We appreciate your business and look forward to your next visit with us here at Kerry Toyota!

March 08, 2022

Efficient, friendly. Great service . I will continue to buy from Kerry and have my vehicles serviced there More

by SHELLY_ALLISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Mar 09, 2022 -

Kerry Toyota responded

Shelly, we are so happy to hear that Kerry Toyota and the team could take great care of you.

...
138
...