Back

Kerry Toyota

Florence, KY

4.6
1,831 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

Directions

By Type

Showing 1,831 reviews

March 08, 2022

Did exactly what was needed for my service was very pleased with the service on my car More

by wpruitte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Haywood
Mar 08, 2022 -

Kerry Toyota responded

Thank you for the review! We appreciate your kind review and hope we have the opportunity to serve you again in the future! - The Kerry Toyota Team

March 08, 2022

Staff are always kind and helpful during my visits they explain what is going to happen and go over findings with me. It’s always a nice experience. More

by VSA7755ALF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Mar 09, 2022 -

Kerry Toyota responded

We're truly grateful to have you as a Kerry Toyota customer! Thank you for your continued support and we'll see you at your next visit!

March 08, 2022

Excellent service. My questions were answered clearly and concisely. I waited for my RAV4 to be serviced, and was surprised the wait was less than an hour! 👍 More

by RCSTUHLERJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Mar 09, 2022 -

Kerry Toyota responded

Thank you for trusting the Kerry Toyota team with your RAV4! We appreciate your business, as well as your kind review, and hope to see you again next time!

March 08, 2022

Always a great experience in the Service Department at Kerry Toyota of Florence! Everyone there is always very friendly, knowledgeable & helpful! More

by AMY.EULLER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erin Canter
Mar 09, 2022 -

Kerry Toyota responded

Thank you for your continued support of the Kerry Toyota team, Amy! We appreciate your kind comments and look forward to your next visit!

March 08, 2022

Had another great experience at Kerry Toyota in Florence! Took my daughter's car in it's maintenance and as always the service was awesome-got it in quickly, the staff is always so helpful and welcoming. Ne More

by Kerri
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Mar 09, 2022 -

Kerry Toyota responded

Thank you for trusting the Kerry Toyota team with your daughter's vehicle! We appreciate your continued support and look forward to seeing you next time. Take care!

March 08, 2022

They are always friendly and keep me informed on things about my car thanks you More

by PTACKETT318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Mar 09, 2022 -

Kerry Toyota responded

It's our privilege to serve you! Thanks for being a Kerry Toyota customer. We look forward to your next visit!

March 08, 2022

VERY FRIENDLY STAFF AND COMFORTABLE WAITING AREA. WAIT TIME WAS GOOD. ALL AROUND GREAT SERVICE More

by BRANDI.HONAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KYLE
Mar 09, 2022 -

Kerry Toyota responded

Thank you for taking the time to review your recent visit here at Kerry Toyota! We appreciate your feedback and look forward to serving you again in the future!

March 08, 2022

Customer service was great. Everything was explained to me about thing I'm going to need done in the future. Also it didn't take long at all! More

by NARNOLD553
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Tim Marsh
Mar 09, 2022 -

Kerry Toyota responded

Thank you for visiting us here at Kerry Toyota! We appreciate your kind review and look forward to seeing you next time!

March 08, 2022

Seems like a if i needed the recall, they would have known by the VIN rather than having to bring the car in for 45 minutes to see. More

by kathy0806
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Mar 09, 2022 -

Kerry Toyota responded

Thank you for your feedback, Kathy. Some recalls require us to inspect the vehicle to determine if the work needs to be completed. I understand that it can be frustrating making the trip here and only an inspection being completed. Please feel free to reach out to our customer service team so they can look into your specific recall. (859) 371-3939 ext. 301. Thanks again for reaching out.

March 08, 2022

Was very fast service, however any time I make a question it seems to be brushed off. I am not a mechanic or an expert by any means which is why I have my car maintenance, but some courtesy to explain questi More

by tankinator03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Mar 09, 2022 -

Kerry Toyota responded

Thank you for taking the time to share your honest feedback. We will address your comments with our team to provide a better experience for our guests. If you would like to discuss this further, feel free to reach out. Thanks, Customer Service Team - - 859-371-3939 ext 301

...
140
...