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Kerry Toyota

Florence, KY

4.6
1,832 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,832 reviews

March 08, 2022

Was very fast service, however any time I make a question it seems to be brushed off. I am not a mechanic or an expert by any means which is why I have my car maintenance, but some courtesy to explain questi More

by tankinator03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Mar 09, 2022 -

Kerry Toyota responded

Thank you for taking the time to share your honest feedback. We will address your comments with our team to provide a better experience for our guests. If you would like to discuss this further, feel free to reach out. Thanks, Customer Service Team - - 859-371-3939 ext 301

March 08, 2022

Very pleased with Kerry Toyota service. Service department was very curious and with good decisions. More

by Grobmyer.jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Mar 09, 2022 -

Kerry Toyota responded

Jim, we are so proud to hear that our team at Kerry Toyota can take great care of you! Thank you for choosing us!

March 08, 2022

Fast service and knowledge of what you need done. Very good feeling when talking to associate about work done. I would buy and recommend to family and friends. More

by Petebiggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Mar 09, 2022 -

Kerry Toyota responded

Thank you for the excellent feedback! We appreciate you recommending the Kerry Toyota team to your friends & family and hope we have the opportunity to serve you again in the future. Take care!

March 08, 2022

I'm very happy to your service in my cars. Thank you for keeping our cars safe More

by SEWOSOLOJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Mar 09, 2022 -

Kerry Toyota responded

Thank you for your confidence in our team at Kerry Toyota! See you next time!

March 08, 2022

Love going here for the work on our Camry. Great friendly service. They are also fast but thorough. Wouldn't go anywhere else. More

by scharfaussie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in Service Center
Mar 09, 2022 -

Kerry Toyota responded

Thank you for your confidence in the Kerry Toyota team! We appreciate your loyal business and look forward to your next visit!

March 08, 2022

Carl has always been very responsive to my concerns and questions ever since I have been bring my Prius in for service. I purchase my Prius used and had never owned a hybrid car before and Carl was very kn More

by BriDoy1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Mar 09, 2022 -

Kerry Toyota responded

Thank you for trusting the Kerry Toyota team with your Prius! We're thrilled to hear that Carl has been so helpful to you and we'll be sure to let him know how much you appreciate his knowledgeable service. Take care and we'll see you at your next visit!

March 08, 2022

Siempre la atención es efectiva y cordial lo cual es satisfactorio realizar mi mantenimiento en local, donde uno se siente en casa Y sabes que tu vehículo sale óptimas condiciones Gracias More

by FTASAYCO64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Mar 09, 2022 -

Kerry Toyota responded

¡Gracias por ser cliente de Kerry Toyota! ¡Agradecemos su apoyo y esperamos su próxima visita!

March 08, 2022

Great service and turn around! Professional staff. Also courteous and hospitable. Would recommend to others anytime. More

by TOMTURCHIANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Laskey, Elvis Knezic, Dustin Robinson, Erin Canter, Micah Arrowood
Mar 09, 2022 -

Kerry Toyota responded

Thank you for the great review! It means a lot to hear that we earned your recommendation and we look forward to your next visit with us here at Kerry Toyota!

March 07, 2022

Elvis is wonderful, knowledgeable and if he doesn’t know the answer he will find the it. He is not pushy, easy to talk to and work with. More

by THEHEATHS1812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Knezic, Mike Svach, Jake Jackson, Devin Bruns
Mar 09, 2022 -

Kerry Toyota responded

This is great to hear! Thank you for coming to see Elvis and the team! - Kerry Toyota

March 06, 2022

Now I been having problems with keys say key low battery tried both keys and same thing !!! More

by STEVENKINMAN1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor , Carl Taylor
Mar 07, 2022 -

Kerry Toyota responded

Hi Steven, thank you for sharing your concern. I would like the opportunity to step in and assist where needed. Please contact me at your earliest convenience. Thanks, Customer Service Team - - 859-371-3939 ext 301

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