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Kerry Toyota

Florence, KY

4.6
1,826 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,826 reviews

November 26, 2023

Everything went ok felt I was pressured in that extended warranty though, also my certified car was not certified in every way, bad scratches on the front bottom of truck. More

by BURNSPLUMBING
Recommend Dealer
Yes
Employees Worked With
Dewey Cottingham, Dewey Cottingham
Nov 27, 2023 -

Kerry Toyota responded

Thank you; we appreciate your feedback!

November 25, 2023

Nice people. Good service. Fast wait time. Nice amenities while waiting. Great service and people More

by erikaskiles15
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Brandon Cady
Nov 27, 2023 -

Kerry Toyota responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

November 25, 2023

Very pleasant, very accommodating . While staff is great to work with. Looking forward to future business More

by bryan_vice
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Brandon Cady
Nov 27, 2023 -

Kerry Toyota responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

November 24, 2023

Service members were quick to greet me as I arrived. The waiting room is accommodating and the service was quick. More

by sarah.sironen
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh, Ben Coutermarsh
Nov 27, 2023 -

Kerry Toyota responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

November 24, 2023

Fast and helpful I was really pleased with the customer service. The service was the best that I have been to. More

by acarter96420
Recommend Dealer
Yes
Nov 27, 2023 -

Kerry Toyota responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

November 24, 2023

I went in for a oil change, tire rotation and clean the hybrid battery filter (20,000 mile service). I was told 'about a hour'. It ended up nearly two hours. When I went in, all 4 tires were at 34-35psi. N More

by larryk2008
Recommend Dealer
No
Employees Worked With
Deborah Miller?
November 23, 2023

Friendly, quick and transparent. Brandon was thorough and super friendly. Jason the SM is also very nice and friendly. More

by cindyjohnson68
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Brandon Cady
Nov 23, 2023 -

cindyjohnson68 responded

Thank you for the quick, friendly and transparent service!

November 23, 2023

Always get great service! Enjoy the free drinks and candy. Get both my cars serviced by Kerry Toyota. More

by Rlcrane61
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh, Ben Coutermarsh
Nov 27, 2023 -

Kerry Toyota responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

November 23, 2023

Working with Tony was great! I didn't like the fact that no one could disclose my loan percentage before making the deal. I felt trapped! More

by MARYMWAGNER417
Recommend Dealer
Yes
Employees Worked With
Tim Marsh, Tim Marsh
Nov 27, 2023 -

Kerry Toyota responded

Thank You for your feedback, we will use this as an opportunity to improve! Congratulations on your Toyota!

November 23, 2023

Scheduling is easy and the estimated time is always correct. Always friendly and explain everything that was done. More

by NLANKHEIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Canter
Nov 27, 2023 -

Kerry Toyota responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

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