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Kerry Toyota

Florence, KY

4.6
1,831 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,831 reviews

February 15, 2018

Great I obviously enjoy my car Elvis was a great help. Quickly assessed what I needed and got me in my car happily and quickly. I would obviously prefer a l More

by Jake Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Knezic
Feb 15, 2018 -

Kerry Toyota responded

Hi Jake, thank you for taking the time to leave your review! We always appreciate the feedback on our team and service. We're glad Elvis could provide you with a quick and positive experience! We hope you enjoy the new car!

February 08, 2018

My new carolla I was made to feel special - almost as if I was the only customer on site - Kerry is.the best and look forward to future visits More

by Mrmtlookout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Courtney, Dustin Robinson, Erin Canter, CJ Gray
Feb 09, 2018 -

Kerry Toyota responded

Hi there, thank you so much for the review. We truly appreciate the feedback. We're so happy to hear that CJ, Erin, Dustin and David made you feel as if the dealership was yours for the day. Hope you enjoy the new ride!

February 02, 2018

Over priced Went there for a door lock and they told me it was $600. Googled the part and it was only $42. This place is just going to try to scam you out of your More

by Tjlykins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No odea
Feb 06, 2018 -

Kerry Toyota responded

Thank you for you review. I’m apologize you were not happy with our pricing. Kerry Toyota uses genuine Toyota parts for this repair, which is the price you were quoted. The price you found and showed our Service Advisor was not a genuine part, but an aftermarket from an auction website. Unfortunately, with that part, you would not be offered a warranty or guarantee that the part will work. We wish you the best of luck.

January 23, 2018

New car purchase The customer service was excellent, I appreciated the help Justin and Cj provided. I am pleased with my new car purchase. I would recommend Kerry Toyo More

by Jeanne Sydock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Miley, CJ Gray
Jan 23, 2018 -

Kerry Toyota responded

Hello Jeanne, thank you for taking the time to leave your review! We're glad Justin and CJ could provide you with great customer service and an overall great experience! We hope you enjoy your new car!

January 22, 2018

Easy to work with This is my 2nd lease from Kerry Toyota, both times have been painless and easy, from test driving to closing, the team work with me until I was satisf More

by NKYITGuy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elvis Knezic, Justin Miley, Jake Jackson
Jan 23, 2018 -

Kerry Toyota responded

Hello, thank you so much for your review! We're happy to have you as a repeat client and glad to hear that you've had great experiences both times, Enjoy the new lease!

January 21, 2018

New RAV4 We had a very good experience at Kerry Toyota. Dewey was friendly and answered all of our questions when we were selecting our car. He also spent an More

by Blair
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewey Cottingham, Trevor Robinson, Jake Jackson
Jan 22, 2018 -

Kerry Toyota responded

Hello Blair, thank you for your review and kind words about our team! We're glad you had a good experience and happy Dewey, Jake and Trevor could provide you with a stress free, positive visit.

January 21, 2018

CJ excellent salesman to work with. Good! CJ, Micah and Gary McDaniel been great to work with presently and for prior sales. Dealership was extremely busy however CJ made it happen. More

by Kentucky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary McDaniel and Micah have been great to work with., CJ Gray
Jan 22, 2018 -

Kerry Toyota responded

Hi Kentucky, thank you for your feedback and review! We're glad CJ, Micah, Gary, and the rest of the team were able to take care of you despite a very busy day.

January 20, 2018

Another great experience at Kerry This is the third vehicle I’ve had from the folks at Kerry in Florence and it’s always an easy experience. Chip was a huge help understanding that I k More

by Jordancage28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Jackson, Chip Tata
Jan 22, 2018 -

Kerry Toyota responded

Hi Jordan, thank you for leaving your review and thank you for being a loyal customer. We're happy to hear that Chip could provide you with a positive, easy experience for your third vehicle. Enjoy that new RAV4!

January 19, 2018

Very nice car salesman He made sure all my car needs were met, my car was washed, cleaned and ready to go! Even made sure I knew how to navigate before I drove off. Great wo More

by Sheeda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Gray
Jan 19, 2018 -

Kerry Toyota responded

Hi Sheeda, thanks for your review! We're so glad CJ could give you a great experience and provide you with everything you need before sending you on your way!

January 18, 2018

Thank you Dewey! This is my second time leasing from Kerry Toyota and I've yet to have a bad experience. I acted on an email I received from Dewey Cottingham to discu More

by Ashley W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewey Cottingham
Jan 19, 2018 -

Kerry Toyota responded

Hello Ashley, thank you for your review and feedback! We're so glad we've been able to work with you for a second time. We are also happy to hear that Dewey could provide you with a smooth, positive experience! Enjoy your new car!

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