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Kerry Toyota

Florence, KY

4.4
1,841 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,841 reviews

November 08, 2023

That always give me a good idea what I need for my car. They do a great job. Wish they would was my csr More

by mdneal47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt, Ben Coutermarsh
Nov 10, 2023 -

Kerry Toyota responded

Thank You for sharing your positive service experience. We look forward to your next visit with us.

November 07, 2023

The service dept always has great customer service. I have been a loyal Toyota customer for 20+ years. More

by Shonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Taylor, Brandon Cady, Deborah Miller
Nov 08, 2023 -

Kerry Toyota responded

Thank You for this wonderful review. We look forward to your next service visit with us Shonda.

November 04, 2023

Took my car in for its 75k and it’s tire rotation no warning light was on, now it’s lite up! Took car back in and now they state it’s my tire sensor going bad. They weren’t on before my tire rotation! C More

by HRVYC
Recommend Dealer
No
Employees Worked With
Person working on Saturday am.
Nov 06, 2023 -

Kerry Toyota responded

Please give our service manager a call at your earliest convenience HRVYC.

November 04, 2023

Andrew was so helpful and love the car he helped me find! It was a great experience and my family will probably use kerry Toyota in the future More

by RACHROG95
Recommend Dealer
Yes
Employees Worked With
Andrew Jones, Andrew Jones
Nov 06, 2023 -

Kerry Toyota responded

Thank You for this wonderful review and kind words Rach.

November 03, 2023

Good experience, smooth transition of trade and buy. Treated with respect and courtesy. Will recommend to others. More

by Tammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Marsh, Steve Eldridge, Jeremy Schmidt
Nov 06, 2023 -

Kerry Toyota responded

Tammy, thank you for your kind words and this wonderful review!

November 01, 2023

Greg kept me updated on what was happening with my car. The car was ready before the quote time. Very friendly and personable. More

by CCRIDER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt
Nov 06, 2023 -

Kerry Toyota responded

Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

November 01, 2023

I like the text message telling me what my car needed. Greg was nice. Check out was easy More

by LEISHA2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt
Nov 06, 2023 -

Kerry Toyota responded

Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

November 01, 2023

they lied and stole about my truck and from my truck . horrible service and very rude More

by mtreyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Cady, Deborah Miller
November 01, 2023

Very professional, friendly and competent Enjoued talking to your Service Manager I especially liked your speedy service and young lady who checked me in Thank you More

by Posadale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Miley, Jason Crowe, Stacie Hand
Nov 06, 2023 -

Kerry Toyota responded

Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

November 01, 2023

It was my very First time here, but I feel not welcoming when bringing the car in for services. More

by TTran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacie Hand
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