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Kerry Toyota

Florence, KY

4.7
1,783 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,783 reviews

October 04, 2023

Very attentive and kind. Explained the entire process very patiently and diligently. Happy to recommend them. More

by TRICIAREILLY24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dewey Cottingham, Thomas Simpson
Oct 05, 2023 -

Kerry Toyota responded

Thank You for this wonderful review and recommendation!

October 03, 2023

I have been there 4 times for my car play and radio not working right I even called the 1-800 number still not fixed still nobody cares More

by BOBBIE_LYNN88
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jason Crowe
Oct 05, 2023 -

Kerry Toyota responded

Bobbie, Please give Jason a call at your earliest convenience.

October 03, 2023

My experience was great; however, my vehicle does not even come close to getting the gas mileage that is stated on the window sticker. I will continue to monitor. More

by PAM.HIRN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Miley, Mike Svach, Freddie Rogers
Oct 03, 2023 -

Kerry Toyota responded

Thank You for this great review!

October 03, 2023

Upon my arrival for my appointment, each and every person I spoke with was very helpful, friendly and knowledgeable. I felt valued, appreciated and respected. I have worked with many many professionals over More

by TPBURLESO
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch, Kevin Fitch
Oct 03, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience and this wonderful review!

October 03, 2023

Great Dealership with wonderful pleasant and well trained staff that goes the extra "mile" everytime. More

by gexwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Greg Siegmundt, Brandon Cady, Ben Coutermarsh
Oct 03, 2023 -

Kerry Toyota responded

Thank You for this great review, we look forward to your next visit with us!

October 03, 2023

They are nice and informative. Brandon noticed there was a new key available for my vehicle, ordered the new key, and scheduled my return appointment. Sure enough - I got the Toyot More

by Cartwright22m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Oct 03, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience and this wonderful review!

October 02, 2023

Great service. Easy to work with. Deven was great to work with. He did a great job finding me what i wanted. More

by JOHN_WALTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Miley, Jake Jackson, Devin Bruns
Oct 03, 2023 -

Kerry Toyota responded

Thank You for your kind words and this great review!

October 02, 2023

I gave them that score because the person who greeted me and checked the car was a little rude and yelling. More

by Jorge Quezada
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Brandon Cady
Oct 03, 2023 -

Kerry Toyota responded

Thank You for this feedback, we do apologize and will address the situation described.

October 01, 2023

Very knowledgeable and friendly staff who made my first visit a great experience. I will definitely be bringing my vehicle in for future service. More

by Saklr1
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh, Ben Coutermarsh
Oct 03, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience and this wonderful review!

October 01, 2023

I would of gave 5 stars but they're were very little communication on their part I had to call and message several times until I finally got a hold of someone, after that they called The next day to tel More

by fordman5960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Think The guys name was Paul that finally took care of My car , Jason Crowe
Oct 03, 2023 -

Kerry Toyota responded

Thank You for your feedback as we are always looking for ways to improve!

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