
Kerry Toyota
Florence, KY
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I purchased a 2020 Highlander from Kerry Nissan in December. I have had nothing but trouble with their service. They sent me to Kerry Toyota because they couldn’t fix the UCB port. Kevin took care December. I have had nothing but trouble with their service. They sent me to Kerry Toyota because they couldn’t fix the UCB port. Kevin took care of my car. He was excellent. I came back for my oil change and Greg was SO helpful. I will never go back to Kerry Nissan nor would I recommend them to anyone. More
Toyota definitivamente me ha prestado excelente servicio, alta calidad para el cliente, fueron muy amables y especialmente Ryan Naviaux, profesional de alta calidad, se tomó todo el tiempo para explicarme to alta calidad para el cliente, fueron muy amables y especialmente Ryan Naviaux, profesional de alta calidad, se tomó todo el tiempo para explicarme todo acerca del carro y muy paciente con tanta pregunta que le hice, el servicio de mantenimiento fue muy bueno también y me llamaron pronto para ese trabajo y lo entregaron rápido también, diría que fue la excelencia de parte de Kerry Toyota, excelente negocio, y especialmente Ryan Naviaux, 100 por ciento de calidad laboral. Gracias satisfecha de mi compra y la atención prestada de todos. Luz Fernandez More
Had an appointment to get a new key made by a call from Kerry Toyota. When I got there, spent almost 1/2 hour waiting at the customer service desk as they knew nothing about the appointment and did not kn Kerry Toyota. When I got there, spent almost 1/2 hour waiting at the customer service desk as they knew nothing about the appointment and did not know if they had a key. They finally found the key and then I had to do the paperwork, all which made me late for work. More
The always give me a discount on my oil changes even though I don’t have a coupon. The service manager always stays in touch with me about my car issues. The technicians need to be recognized!!! though I don’t have a coupon. The service manager always stays in touch with me about my car issues. The technicians need to be recognized!!! More
Everyone at the dealership was very nice and professional . The oil change was done quickly & I appreciated the fact that Greg came out & talked to me afterward. professional . The oil change was done quickly & I appreciated the fact that Greg came out & talked to me afterward. More
I don't know who Jason Crowe is. I worked with Greg Bumpus. The dealership itself was fine, but I did not like Greg's boss. I feel he was disrespectful and not considerate of our n I worked with Greg Bumpus. The dealership itself was fine, but I did not like Greg's boss. I feel he was disrespectful and not considerate of our needs. I did not appreciate his high pressure sales tactics not his constant talking down to me. He's lucky I came back after he told me to go to another dealer and buy a similar car there. He almost cost you a sale. On the flip side Greg was a pleasure to work with. He was very personable and helpful. Dewey was also great to work in the finance office. Whoever cleaned up the car really made it shine. It almost looked brand new. I would come back to Kerry Automotive (this is our third car purchased from there) as long as I don't have to ever talk to Greg's boss again. More
Good knowledgeable staff providing good service and solutions to customers. However; They need to pay attention to avoid making dings on customers’ vehicles solutions to customers. However; They need to pay attention to avoid making dings on customers’ vehicles More