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Kerry Toyota

Florence, KY

4.7
1,786 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,786 reviews

June 13, 2023

The mechanic really took an interest in diagnosing my problem. He was very determined to figure out where the alarms were coming from. He did figure it out and there haven't been any more issues in over More

by JOHNPENICK1
Recommend Dealer
Yes
Employees Worked With
Deborah
Jun 13, 2023 -

Kerry Toyota responded

JOHN PENICK, Thank You for sharing your experience with our team. We look forward to your next visit with us.

June 13, 2023

My service is excellent Brandon cady is the best when he talks to you about your vehicle and services you fully understand everything about your vehicle I'm happy to have Kerry Toyota for all my needs when More

by MULHOLLANDCHARLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Erin Canter, Brandon Cady, Ben Coutermarsh
Jun 13, 2023 -

MULHOLLANDCHARLENE responded

I am very happy with Kerry Toyota in florence KY they are the best very polite caring and let's you know all about your vehicle and it's needs very courteous warm welcoming comfortable stay while waiting for your vehicle can't ask for anything more. Will always return to have my vehicle serviced very experienced mechanics and they take care of what your vehicle needs without hesitation thank you Kerry Toyota.

Jun 13, 2023 -

Kerry Toyota responded

Thank You so much for your kind words about our team and this wonderful review. We look forward to your next visit with us.

June 13, 2023

A positive experience and great people. Greg is an absolute pro! Greg is excellent to deal with. More

by jengland2
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt, Greg Siegmundt
Jun 13, 2023 -

Kerry Toyota responded

Thank You Jen for this wonderful review, We look forward to your next visit with us.

June 13, 2023

Fantastic work, and thorough Always friendly and well informed staff who communicate automobile needs well. More

by MARYFEYHART
Recommend Dealer
Yes
Employees Worked With
Ben
Jun 13, 2023 -

MARYFEYHART responded

Thank you

June 13, 2023

Very nice Friendly people helpful pleasant knowledgeable Nice waiting room clean lots of snacks and drinks More

by DCBERNING
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Brandon Cady
Jun 15, 2023 -

Kerry Toyota responded

DCBERNING, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

June 13, 2023

Poor service The guy at the counter was rude and my service requests were not completed. More

by WNG@KRY.COM
Recommend Dealer
No
Employees Worked With
Hi
Jun 14, 2023 -

Kerry Toyota responded

We do apologize for your recent experience and will use this feedback as an opportunity to improve. Please reach out to our service manager Jason if you would like to discuss this further, Thanks.

June 12, 2023

Ben was awesome! He kept me well informed throughout the entire process and would answer any questions or concerns I had without hesitation. More

by Andrew Girdler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Jun 12, 2023 -

Kerry Toyota responded

Thak You for sharing your positive experience!

June 12, 2023

Everything was explained clearly up front and the repairs were completed faster than expected. Highly recommend More

by FUPEG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Miller
Jun 13, 2023 -

Kerry Toyota responded

Thank You for this wonderful review, We look forward to your next visit with us.

June 11, 2023

My car was serviced as always in the time frame as promised and with no hidden cost. I’ve been bringing my vehicle here for almost twenty years. More

by PCROUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt
Jun 11, 2023 -

Kerry Toyota responded

Thank You for this great review!

June 11, 2023

Great job! Took time to explain things. I didn't feel any pressure. I will return to dealership in the future. More

by CANDIDACOMPTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Miley, Mike Svach, Brian Haywood
Jun 11, 2023 -

Kerry Toyota responded

Thank You for your kind words and this wonderful review.

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