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Kerry Toyota

Florence, KY

4.3
1,841 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,841 reviews

June 14, 2023

It was good I asked for the lane assist to be turned off but it wasn't More

by BRYANT004
Recommend Dealer
Yes
Jun 15, 2023 -

Kerry Toyota responded

BRYANT004, Thank You for your feedback, we do apologize. Stop back by and we will take a look to see if we are able to turn it off. Some vehicles don't allow it to be turned off.

June 14, 2023

Location failed to confirm the repair was completed, as I had the same issue closing my trunk 2 hours after leaving the site. I was charged 130 dollars assuming my car was repaired. I returned the car first More

by Aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Cady, Ben Coutermarsh
Jul 11, 2023 -

Kerry Toyota responded

AJ, We asked for you to respond with your contact details privately and have yet to hear back from you.

June 14, 2023

Great everyone is nice and helpful Need to bring back Carl Everyone is very nice More

by ronmelodyrose2
Recommend Dealer
Yes
Employees Worked With
Ben
Jun 15, 2023 -

Kerry Toyota responded

ronmelodyrose2, we are very happy to have provided you with such a positive experience!

June 13, 2023

Poor service The guy at the counter was rude and my service requests were not completed. More

by WNG@KRY.COM
Recommend Dealer
No
Employees Worked With
Hi
Jun 14, 2023 -

Kerry Toyota responded

We do apologize for your recent experience and will use this feedback as an opportunity to improve. Please reach out to our service manager Jason if you would like to discuss this further, Thanks.

June 13, 2023

Very nice Friendly people helpful pleasant knowledgeable Nice waiting room clean lots of snacks and drinks More

by DCBERNING
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Brandon Cady
Jun 15, 2023 -

Kerry Toyota responded

DCBERNING, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

June 13, 2023

Fantastic work, and thorough Always friendly and well informed staff who communicate automobile needs well. More

by MARYFEYHART
Recommend Dealer
Yes
Employees Worked With
Ben
Jun 13, 2023 -

MARYFEYHART responded

Thank you

June 13, 2023

A positive experience and great people. Greg is an absolute pro! Greg is excellent to deal with. More

by jengland2
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt, Greg Siegmundt
Jun 13, 2023 -

Kerry Toyota responded

Thank You Jen for this wonderful review, We look forward to your next visit with us.

June 13, 2023

My service is excellent Brandon cady is the best when he talks to you about your vehicle and services you fully understand everything about your vehicle I'm happy to have Kerry Toyota for all my needs when More

by MULHOLLANDCHARLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Erin Canter, Brandon Cady, Ben Coutermarsh
Jun 13, 2023 -

MULHOLLANDCHARLENE responded

I am very happy with Kerry Toyota in florence KY they are the best very polite caring and let's you know all about your vehicle and it's needs very courteous warm welcoming comfortable stay while waiting for your vehicle can't ask for anything more. Will always return to have my vehicle serviced very experienced mechanics and they take care of what your vehicle needs without hesitation thank you Kerry Toyota.

Jun 13, 2023 -

Kerry Toyota responded

Thank You so much for your kind words about our team and this wonderful review. We look forward to your next visit with us.

June 13, 2023

The mechanic really took an interest in diagnosing my problem. He was very determined to figure out where the alarms were coming from. He did figure it out and there haven't been any more issues in over More

by JOHNPENICK1
Recommend Dealer
Yes
Employees Worked With
Deborah
Jun 13, 2023 -

Kerry Toyota responded

JOHN PENICK, Thank You for sharing your experience with our team. We look forward to your next visit with us.

June 13, 2023

Everyone is always very nice and accommodating. The facility is always clean and staff are friendly. They always do a great job More

by aldersoncl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Adkins, Brandon Cady, Deborah Miller
Jun 13, 2023 -

Kerry Toyota responded

aldersoncl, Thank You for this wonderful review. We look forward to your next visit with us.

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