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Kerry Toyota

Florence, KY

4.6
1,830 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,830 reviews

April 20, 2023

Very professional process for buying my first car and I appreciated the help and guidance toward purchasing my first car. Ryan and staff were easy to work with and filled all my needs. More

by Gaberyan1535
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Courtney, Mike Svach, Ryan Richardson
Apr 26, 2023 -

Kerry Toyota responded

Thank You for this wonderful review.

April 19, 2023

Efficient and courteous. I have never had a better service than this. It was amazing. More

by ROCKP692@GMAIL.COM
Recommend Dealer
Yes
Apr 26, 2023 -

Kerry Toyota responded

Thank You for this wonderful review.

April 15, 2023

Disorganized, confusing for customer that’s never been there before. No clear contact, no clear place to check in. Was directed to a room with desks and many people shuffling around but nobody offering to More

by klines2mi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Coutermarsh
Apr 17, 2023 -

Kerry Toyota responded

We do apologize about your recent experience and will use this as an opportunity to improve.

April 14, 2023

Spot on spot on spot on spot on spot on spot on spot on spot on More

by JOH29400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt
Apr 17, 2023 -

Kerry Toyota responded

Thank You for this great review!

April 14, 2023

Great service per usual. The representative was very helpful and friendly. The service was very fast. More

by paigeria148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Apr 17, 2023 -

Kerry Toyota responded

Thank You for this great review!

April 13, 2023

Poor communication throughout the process until I picked it up the day I took delivery More

by AGUMBLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Williams, Jason Topits, Devin Bruns, Brian Haywood
Apr 13, 2023 -

Kerry Toyota responded

Thank You for your feedback, as we are always looking for ways to improve.

April 13, 2023

The Dealership will always be my only option as long as Greg Siegmundt is still working there. He is the best customer service rep and the most knowledgeable and professional to work on my vehicle. I trus More

by smurfy1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt
Apr 14, 2023 -

Kerry Toyota responded

Thank You for your kind words about our team and this wonderful review.

April 12, 2023

I was courteous and respectful Thank you for his availability to explain me what I can't understand. More

by ADJATOUGBE2015@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Apr 13, 2023 -

Kerry Toyota responded

Thank You for your kind words and this wonderful review.

April 11, 2023

Got me in and out. Very hospitable and helpful. Waiting facilities were also very nice More

by Scott F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Miller
Apr 11, 2023 -

Kerry Toyota responded

Thank You for your kind words and this wonderful review Scott.

April 11, 2023

Great service, great support. They know and understand the real concept behind customer service. My sales person answered all my questions with patience and he was very helpful al More

by SANCHEZ39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Berkshire
Apr 11, 2023 -

Kerry Toyota responded

Thank You for your kind words, Congratulations on your new Toyota!

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