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Kerry Toyota

Florence, KY

4.6
1,832 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,832 reviews

April 02, 2023

Kerry Toyota's service department staff is always prompt and courteous. That's one reason I'm a repeat customer! More

by jim.waldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know who my service agent was.
Apr 05, 2023 -

Kerry Toyota responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

April 01, 2023

Got apt schedules worked on my car, did good job got to take it back in for repair. Had to order parts More

by Cjdlady44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe, Greg Siegmundt, Brandon Cady, Kevin Fitch, Ben Coutermarsh, Stacie Hand, Deborah Miller
Apr 05, 2023 -

Kerry Toyota responded

Thank You for this great review!

Apr 10, 2023 -

Cjdlady44 responded

Great job. Costly. But done right

April 01, 2023

Super clean, and the service was excellent. The few people that I talked to was very nice and polite. Toyota dealership is probably the best place that I’ve done business with . Thank you all v More

by MARKOEHLER61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Apr 05, 2023 -

Kerry Toyota responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

March 31, 2023

Quick and friendly service. No issues ever taking all 5 Toyotas I've owned over 19 years to Kerry. Immaculate customer waiting room. More

by denn4192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt
Apr 05, 2023 -

Kerry Toyota responded

Hi there, thank you so much for your positive comments about our team. We can't wait to see you again, have a great day.

March 30, 2023

Very prompt and courteous, Ryan was great to work worth as was Dave the financial guy! Thank you both for all your help! More

by MJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Courtney, Ryan Richardson
Mar 31, 2023 -

Kerry Toyota responded

Thank You for this great review!

Apr 02, 2023 -

MJ responded

You’re welcome, thank you so much for helping me!

March 30, 2023

Service was great fixed it no time, the courtesy shuttle was pleasant and new experience More

by Timbri73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Mar 31, 2023 -

Kerry Toyota responded

Thank You for this great review!

March 29, 2023

Good experience 1 2. 3 4 4 6 7 8 9 1 2 3 4 More

by rsircle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Mar 31, 2023 -

Kerry Toyota responded

Thank You for this great review!

March 29, 2023

They are very pleasant to deal with and they are efficient and have you in and out in a timely manner. I have never had an unpleasant experience with them. More

by Valz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch
Mar 31, 2023 -

Kerry Toyota responded

Thank You for this wonderful review!

March 26, 2023

Everyone is very nice, efficient and Brandon explained everything so I knew exactly what I would pay upfront. No surprises. Really love their waiting room and they pretty much stay on time. Always a good More

by C.STRICKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Mar 27, 2023 -

Kerry Toyota responded

Hi, we are so happy to read such a great review about Kerry Toyota! We do hope we can be of assistance in the future. Take care!

March 26, 2023

Very communicative about what is needed to be done to service my vehicle. Time of service on time. More

by WRENTREE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewey Cottingham, Deborah Miller
Mar 27, 2023 -

Kerry Toyota responded

Hi, we really appreciate your positive review! If you're ever in need of more help, please let us know!

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