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Kerry Toyota

Florence, KY

4.6
1,836 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,836 reviews

February 25, 2023

Ben is the man up there. Fixed everything I needed and adviced me of some upcoming repairs. More

by New Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Feb 27, 2023 -

Kerry Toyota responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help!

February 25, 2023

The service was quick, efficient, courteous and reliable. We had a very nice place to wait what they were servicing the car. And we would recommend it to anybody that needed a car. More

by Mariablankman59@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Feb 27, 2023 -

Kerry Toyota responded

Maria, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 25, 2023

Ben is the best! Timmy Trumpet should play for him every day he walks into work! I will always use Kerry Toyota because of the service we receive from Ben. More

by womackswa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Feb 27, 2023 -

Kerry Toyota responded

womackswa, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

February 24, 2023

Salesperson would not detail hidden dealer costs let finance reveal, would chose this dealer again More

by TOZINOHIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jon Taylor, Ryan Naviaux
Feb 24, 2023 -

Kerry Toyota responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Used Car Manager Jeremy to discuss your concerns, as your satisfaction is of utmost importance to us. Read Less

February 24, 2023

Always receive excellent service. They are professional and quick about getting you back on the road. More

by BPIGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Feb 24, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience!

February 23, 2023

I was very pleased with everything at Kerry Toyota during the entire process of purchasing and taking delivery of my new RAV4. Ryan and Elvis were very helpful and spent the time to explain everything. The More

by METROMAN
Recommend Dealer
Yes
Employees Worked With
Elvis Knezic, Jake Jackson, Ryan Richardson
Feb 24, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience and this wonderful review! We look forward to your next visit with us, Congratulations!

February 23, 2023

Online scheduling makes using Kerry's Service Dept. very easy. Greeted very promptly upon arrival and the 5K mile service went quickly. More

by PETERP710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Miller
Feb 23, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience.

February 22, 2023

Great service. Service manager worked with me to meet my schedule, was friendly and helpful.. More

by rainer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Ben Coutermarsh
Feb 23, 2023 -

Kerry Toyota responded

rainer, Hello, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

February 22, 2023

Dewey sales person is great 2nd 4 runner from him, I have recommended him to some friends More

by RHINOTAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Feb 23, 2023 -

Kerry Toyota responded

RHINOTAPE, Hello, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

February 21, 2023

Honest bunch of people. It’s a group of people that you can trust. They will get all of my business from here on out. More

by YKSORB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My man Tom Lubrecht. A new friend , Tim Marsh, Mark Williams, Ryan Naviaux, Kevin Fitch
Feb 23, 2023 -

Kerry Toyota responded

YKSORB, Thanks! We always want to hear back from our customers and we're glad you had such a positive experience with us! Thank you again for the great review!

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