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Kerry Toyota

Florence, KY

Overview
Reviews
Vehicles
4.6
1,828 Reviews
Call Dealership (859) 371-3939
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6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,828 reviews

January 28, 2023

Great customer service and appreciated the fast work. Brough my my rav4 in at 7am and was done before lunch with diagnosing the high pitched noise and eventually replacing the alternator. More

by mliann22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Report | Print
Jan 31, 2023 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

January 28, 2023

Excellent. Punctual. Friendly. Knowledgeable . I was happy that I went there. I will be back. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young guy. Maybe Derek , Kevin Fitch
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Jan 29, 2023 -

Kerry Toyota responded

Thank You for this wonderful review!

January 28, 2023

Came in for an oil change it took only 20 mins. Thanks for the fast service. More

by wildwessjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacie Hand
Report | Print
Jan 29, 2023 -

Kerry Toyota responded

Thank You for your five star review!

Jan 29, 2023 -

wildwessjr responded

Thank you for the fast a courteous service.

January 27, 2023

Service keeps in contact with the customer, updating service progress and completion time. Service done once and complete More

by MCBURNEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Report | Print
Jan 31, 2023 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review!

January 26, 2023

Very pleased with the service. Mechanic took time to show and explain our issues, which we appreciate. More

by larrysammons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Report | Print
Jan 26, 2023 -

Kerry Toyota responded

We are very happy we could provide you with a positive experience!

January 26, 2023

Friendly staff and detailed information provided. Shuttle service was excellent. Timely text messaging and phone followup is commending More

by Kamlesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Miller
Report | Print
Jan 26, 2023 -

Kerry Toyota responded

Hi, thank you so much for the positive review!

January 26, 2023

Service was completed quickly and efficiently. Ben explained issue with oil pan plug and work around. Also explained quote to replace the oil pan down the line. More

by SASHORT930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Report | Print
Jan 26, 2023 -

Kerry Toyota responded

SASHORT930, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!

January 26, 2023

My wife and I got stranded due to necessary repairs before traveling back to Iowa. Kerry Toyota and ALL those responsible bent over backwards to assist us to get on the way before a major snow storm. A More

by Ian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtesy driver lost his name and 2 on sat the 21st of Jan that were great too, Deborah Miller
Report | Print
Jan 26, 2023 -

Kerry Toyota responded

Ian, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

January 26, 2023

Professional and friendly service department. My wait was much longer than I expected, but they were very busy. I’ve purchased three vehicles from Kerry Toyota and have had all three serviced the More

by klkelly_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Report | Print
Jan 26, 2023 -

Kerry Toyota responded

klkelly_99, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

January 26, 2023

Very helpful shuttle driver who returned my forgotten coffee mug left in his van within 5 minutes-commendable service! More

by JZALLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown add all their photos
Report | Print
Jan 31, 2023 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

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