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Kerry Toyota

Overview Reviews (1,828) Inventory (340)

Kerry Toyota

Name: Kerry Toyota
Address: 6050 Hopeful Church Rd, Florence, KY, 41042, US
Telephone: (859) 371-3939
Rating: 4.6

4.6

1,828 Reviews

6050 Hopeful Church Rd, Florence, Kentucky 41042

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Sales: (859) 371-3939

Service: (859) 371-1518

Parts: (859) 371-9472

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Kerry Toyota

Florence, KY

Overview

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Vehicles

4.6

1,828 Reviews

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6050 Hopeful Church Rd

Florence, KY

41042

Directions

4.6

1,828 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,828) Inventory (340)

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Sales: (859) 371-3939

Service: (859) 371-1518

Parts: (859) 371-9472

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Showing 1,828 reviews

January 25, 2023

SERVICE VISIT

Dewey was extremely knowledgeable on the “tutorial” he gave me with the amazing technology in my fancy new RAV4.:), gave me with the amazing technology in my fancy new RAV4.:), More

by DAB571

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Employees Worked With

Dewey Cottingham

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Jan 26, 2023 -

Kerry Toyota responded

DAB571, we are very happy we could provide you with a positive experience! Congratulations on your new vehicle!

January 23, 2023

SERVICE VISIT

It’s great Greg Seagman is our service man always gets us in for service. in for service. More

by Linda Bowling

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Carl Taylor, Greg Siegmundt

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Jan 23, 2023 -

Kerry Toyota responded

Thank You Linda for sharing your positive experience.

January 22, 2023

SERVICE VISIT

They’re always courteous and communicate well with the customer. I will be a repeat customer customer. I will be a repeat customer More

by henkewill

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Erin Canter, Carl Taylor, Jason Crowe, Greg Siegmundt, Brandon Cady, Kevin Fitch, Ben Coutermarsh, Stacie Hand, Deborah Miller

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Jan 22, 2023 -

Kerry Toyota responded

Thank You for your high star rating.

January 22, 2023

SERVICE VISIT

My oil change appointment went great! I have no complaints at all. I’m fully satisfied. I have no complaints at all. I’m fully satisfied. More

by MLFOLOP

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Carl Taylor

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Jan 23, 2023 -

Kerry Toyota responded

Thank You for this wonderful review!

January 21, 2023

SERVICE VISIT

The work wasn't done and we had to bring it back a second time. Completely unacceptable, then the service manager tried to convince me that the work was done even though I had hard evidence that it was not. time. Completely unacceptable, then the service manager tried to convince me that the work was done even though I had hard evidence that it was not. I'm not sure if he thought I was dumb enough to believe it, or if he was trying to convince himself. They said they rotated the tires and checked the pressures, those were the same as when we brought it in, and in the same positions, including one that was low. The measured tread was the sane as its when we brought it in for the last appointment, so I know that wasn't checked wither. Who knows what else wasn't done. This is a major black eye for Kerry Toyota, and breaches the trust I had in them. More

by ando140

Verified Customer

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Recommend Dealer

Employees Worked With

Tim

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January 21, 2023

SERVICE VISIT

Knowledgeable staff, accurate estimation on wait time, clear explanations about vehicle issues, clean waiting room. clear explanations about vehicle issues, clean waiting room. More

by Sherri Edmondson

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Ben Coutermarsh

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Jan 22, 2023 -

Kerry Toyota responded

Thank You for this great review.

January 21, 2023

SERVICE VISIT

The people at Kerry Toyota are Fantabulous. My cares & concerns are addressed quickly! Service on my RAV4 always completed in timely manner! My cares & concerns are addressed quickly! Service on my RAV4 always completed in timely manner! More

by CMC

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Employees Worked With

Brandon Cady

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Jan 22, 2023 -

Kerry Toyota responded

Thank You for this great review.

January 20, 2023

SERVICE VISIT

Always great service. Everyone in the service area always goes the extra mile to ensure satisfaction Everyone in the service area always goes the extra mile to ensure satisfaction More

by ZACHARYMERRILL

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Employees Worked With

Deborah Miller

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Jan 23, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience!

January 20, 2023

SERVICE VISIT

Always polite, professional, and attentive to detail. Love those snacks while waiting!! Bought 3 Priuses from Kerry. Love those snacks while waiting!! Bought 3 Priuses from Kerry. More

by THENSLEY1

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Jason Crowe

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Jan 23, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience and for being a loyal Kerry Customer.

January 20, 2023

SERVICE VISIT

Ben one of the service reps always gives me a straight answer and upfront on things I need or may need when I bring my vehicle in to be worked on very happy with my service there answer and upfront on things I need or may need when I bring my vehicle in to be worked on very happy with my service there More

by tcshumate

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Ben Coutermarsh

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Jan 20, 2023 -

tcshumate responded

Sending review

Kerry Toyota

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