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Kerry Toyota

Florence, KY

4.6
1,828 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,828 reviews

January 19, 2023

Excellent quick checkup. Ben got me in and out in45 minutes and back to work. Brandon an Kevin have helped me in the past and all are a pleasure to work with. More

by TSZMAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Taylor, Brandon Cady, Kevin Fitch, Ben Coutermarsh
Jan 19, 2023 -

Kerry Toyota responded

TSZMAK, Thank You so much for this positive review!

January 19, 2023

Brad very friendly, other’s little pushy while I was trying to make a decision on committing. More

by LAURENLINK19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Simpson, Tim Marsh
Jan 19, 2023 -

Kerry Toyota responded

LAURENLINK19, Thank You for this wonderful review!

January 19, 2023

Very Friendly and helpful! Accidentally booked wrong location and they worked us in!I would recommend them! More

by BARRYANDPATTIWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Miller
Jan 19, 2023 -

Kerry Toyota responded

Thank You for your recommendation and this wonderful review!

January 19, 2023

I was there before someone else I was overlooked but finally got wated on okay. More

by dawndunckley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Ben Coutermarsh
Jan 19, 2023 -

Kerry Toyota responded

dawndunckley, Thank you for your feedback. We do apologize and will use this feedback to improve.

January 18, 2023

Brandon did a great job. Don’t like your automated answering system. Valets were good More

by bullconrad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Jan 18, 2023 -

Kerry Toyota responded

Thank You for your feedback.

January 18, 2023

I take my car there due to the level of customer care I receive from Brandon! More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Jan 19, 2023 -

Kerry Toyota responded

Marc, Thank You for this wonderful review!

January 17, 2023

Very friendly service and technicians and kept me informed on the situation for the parts vehicle. More

by Jerry Daugherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Jan 18, 2023 -

Kerry Toyota responded

Thank You for this great review!

January 17, 2023

Always great service very prompt and taking care of you let you know what's wrong with the car and if you need a shuttle they'll give you that More

by smurfy1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt
Jan 19, 2023 -

Kerry Toyota responded

Hello, Thank You for this wonderful review!

January 14, 2023

Bill Langford was amazing. I will recommend him for sure. He made the buying experience easy! More

by RUTH.GOLOMB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Marsh, William Langford
Jan 16, 2023 -

Kerry Toyota responded

RUTH, Thank You for your recommendation and this great review.

January 14, 2023

Brandon was a great help with getting my vehicle checked in and following up with me while my car was in service. Eddie from parts made it super easy as well making sure everything would be ready to go. Tha More

by Austin S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Jan 16, 2023 -

Kerry Toyota responded

Austin S, Thank You for this wonderful review and kind comments about our team.

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