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Kerry Toyota

Florence, KY

4.6
1,826 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,826 reviews

December 31, 2022

Greg was very friendly and helpful. Really appreciated his kindness. They also got the vehicle done quickly which was great! More

by Cbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt
Jan 03, 2023 -

Kerry Toyota responded

Cbone, Thank You for this great review.

December 31, 2022

I enjoy the ease of scheduling and nice customer lobby. The service reps are nice too More

by bw_vol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Taylor, Deborah Miller
Jan 03, 2023 -

Kerry Toyota responded

Hi, thank you so much for the positive review!

December 31, 2022

Deborah found reasons to call even though all services to be completed were clearly checked on the envelope. She also called to ask if I wanted to use my $25 bucks of Kerry cash but didn’t know the total of More

by jason.smith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deborah Miller
Jan 03, 2023 -

Kerry Toyota responded

Jason, Our advisor has to call to confirm the services before we complete them. We do apologize Deborah didn't know the total and we will use this feedback as an opportunity to improve.

December 30, 2022

Dealership was great. knowledgeable and friendly employees. Waiting area comfortable. Appreciated the drinks and snacks that were available More

by lovetoshop315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Jan 01, 2023 -

Kerry Toyota responded

Thank You for this wonderful review.

December 29, 2022

The entire purchasing process was very smooth & I had no problems at all. Staff was extremely helpful, knowledgeable & friendly. More

by TKLEIER23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Richardson
Dec 29, 2022 -

Kerry Toyota responded

Thank You for sharing your wonderful experience!

December 29, 2022

We go to this dealer as opposed to the place we bought the car because we get better more prompt friendly service More

by Ptpeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Crowe
Dec 29, 2022 -

Kerry Toyota responded

Thank You for this great review!

December 29, 2022

I needed a repair done. Someone was too lazy to put a cart away, and decided my front bumper and headlight were the right place for it. Jason helped me work with the insuran More

by aabcrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Crowe
Jan 01, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience and this great review.

December 28, 2022

Excellent service. The wait was a little long that day. The service was excellent and they kept you informed the entire time. More

by Jennifer Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch
Dec 28, 2022 -

Kerry Toyota responded

Thank You for sharing your positive experience Jennifer!

December 28, 2022

Can’t say enough positives about the service. Excellent always have been treated fairly & with a smile. More

by Kywoman2715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch, Greg Siegmundt
Dec 28, 2022 -

Kerry Toyota responded

Thank You for this wonderful review Kywoman2715!

December 27, 2022

Greg Siegmundt our service representative was very knowledgeable and helpful in having our vehicle service, he is a true asset to your company. More

by Patrick Martini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt
Dec 28, 2022 -

Kerry Toyota responded

Thank You Patrick for your kind words about our team!

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